Ikram "Ike" Alam
Ikram "Ike" Alam at Arlington Heights Ford

Ikram "Ike" Alam | Page 3

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
49 Reviews
5.0

49 Reviews

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49 Reviews of Ikram "Ike" Alam

June 28, 2023

Dealership Rating
Employee Rating

Great personalized service everytime I visit the dealership. Service personal are courteous and very professional. More

by mp
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Jul 03, 2023

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 10, 2023

Dealership Rating
Employee Rating

Bought a new Bronco from Sam took great care of me would recommend to go see him More

by Damantc
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Jun 14, 2023

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

May 26, 2023

Dealership Rating
Employee Rating

You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell More

by cougartwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, Lou Alfano, Nicole Bayne , Justin Barrett, Kenny Holiday, Kevin Juarez, Lunoni Mahdu, Anthony Velasco

Jun 01, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

May 06, 2023

Dealership Rating
Employee Rating

Dealership was very well maintained and kept. Good experience and matt was very kind and accommodating. More

by Parker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Teddy Dziedzic , Israel Gonzalez, Ben McCarty, Matt Renollet, Anthony Seamans

May 10, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

April 28, 2023

Dealership Rating
Employee Rating

Victor took good care care of me. Will be back for sure in the future. Really nice dealership. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

May 03, 2023

Arlington Heights Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Ford Team

March 17, 2021

Dealership Rating
Employee Rating

I have received great service from Arlington Heights Ford for the last 6 years! This is the first time I worked with Mike and he was very helpful and answered all my questions. The service staff always doe More

by tomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

March 17, 2021

Dealership Rating
Employee Rating

The service department was very efficient and professional during my recent visit. From check-in to check out the service rep was very friendly and answered all of my questions clearly. More

by wtebbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 12, 2021

Dealership Rating
Employee Rating

Set up appointment online came in on a Saturday and was out in 40 minutes. AH Ford has always been great with letting you know what needs to be done and doing it in a professional manner. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 08, 2021

Dealership Rating
Employee Rating

Ikram is a real pro ! He was tremendously efficient in servicing my car in an expedient manner which allowed me to get to work. Thanks very much, appreciate it ! More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 26, 2021

Dealership Rating
Employee Rating

Being the fourth car Ive purchased here should tell you how satisified I am. Service here is always friendly, excellent, and prompt. The entire dealership lives up to my idea of customer service all the w More

by eagleboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen

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