Heather Deritis | Page 13
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
238 Reviews
Write a Review238 Reviews of Heather Deritis
July 25, 2025
While changing my oil, they found a very substantial problem that would’ve been otherwise easy to overlook which stopped me from suffering a breakdown at some point on a highway later in life. My rep, H problem that would’ve been otherwise easy to overlook which stopped me from suffering a breakdown at some point on a highway later in life. My rep, Heather stayed in regular contact, giving me all the information and helping navigate the warranty. More
July 06, 2025
Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Amy Hinkle , Frank Adinolfi
July 05, 2025
My car was fixed quickly which was better than my last experience. I do not think that people who wait for their cars should be taken ahead of those with appointments which is what happened the last time. experience. I do not think that people who wait for their cars should be taken ahead of those with appointments which is what happened the last time. It makes no sense to me. Why make an appointment? I do not like the 3% credit card surcharge. Credit cards have been around for decades and are already built into your margins. Why now? I think it says something about the dealership. I will strongly consider servicing my car at another dealer who does not have a surcharge just as a matter of principle. More

