Harry Faitelson
Harry Faitelson at Lexus of North Miami
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Harry Faitelson

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
39 Reviews

Employee Video

4.6

39 Reviews

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39 Reviews of Harry Faitelson

November 01, 2024

Dealership Rating
Employee Rating

Harry and Amaury are great. Very friendly and honest. I appreciate all the help. Thank you! More

by jonathaneisenband
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amauri Rosario

Nov 04, 2024

Lexus of North Miami responded

We are glad to hear that Harry and Amaury made a great team. Thanks for choosing Lexus of North Miami!

October 16, 2024

Dealership Rating
Employee Rating

Great help and went out of their way to get it done with minimal hastle More

by ggotfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

October 04, 2024

Dealership Rating
Employee Rating

Harry Faitelsonand whom I’ve been dealing with for over 20 years helped me out especially that I came over thinking I would get a loaner car because I had just had surgery and had drains in and all. Harry More

by mrsmccombs1
Recommend Dealer
Yes

Other Employees Tagged: Maritza loaner department

Oct 06, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Harry and Maritza provided exceptional service during such a challenging time. Your kind words about their professionalism mean a lot, and we're grateful for your recommendations. Take care, and we look forward to assisting you in the future!

September 22, 2024

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Employee Rating

This is my third purchase from Lexus and Harry is unlike any person in sales I have ever seen! He always looks out for my best interest and the best value! He has such patience and will always get you the More

by crosenau1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

Lexus of North Miami responded

Thank you for your continued support and recommendation! We're delighted to hear that Harry has consistently provided exceptional service at Lexus of North Miami. Enjoy your new purchase, and we look forward to seeing you again!

September 13, 2024

Dealership Rating
Employee Rating

Excellent experience, easy transaction. Very competitive pricing, paperwork was easy and quickly. Delivery was excellent. More

by alfredofrohlich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Tarczynski

Sep 16, 2024

Lexus of North Miami responded

We're delighted to hear that your experience with Lexus of North Miami was seamless and efficient. Thank you for highlighting our competitive pricing and smooth transaction process! Enjoy your new vehicle!

September 11, 2024

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Employee Rating

Everything was very easy and fast. Excellent Service at the highest level. Thank you. Contact More

by badriakubardia9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2024

Lexus of North Miami responded

We are pleased to hear that your experience at Lexus of North Miami was fast and easy! Thanks for sharing, and we'll see you next time.

July 11, 2024

Dealership Rating
Employee Rating

My experience with Lexus in North Miami was excellent due to the sales rep that helped me . Rudy was very knowledgeable and helpful in directing me to the proper vehicle based on my personal needs and where More

by tbeck707@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodolfo Hernandez

Jul 12, 2024

Lexus of North Miami responded

We're delighted to hear that Rudy provided such excellent service and helped you find the perfect vehicle at Lexus of North Miami. Enjoy your new car, and thank you for sharing your positive experience!

November 13, 2023

Dealership Rating
Employee Rating

Horrible Experience! ! I'm 84 years old. I've been driving Lexus since 1989. Every 6 years I buy a new LS and an RX. Sean, Gus and Harry are THE Most Unprofessional sal More

by ed bradley
Recommend Dealer
No

Other Employees Tagged: Sean Kamal, Gus Arcon

Nov 14, 2023

Lexus of North Miami responded

Ed, I'm truly sorry to read about your experience. It's important that our customers feel respected and comfortable during their visits with us, so it's dismaying to learn we've fallen short of this expectation in your case. We'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at a time that suits you best. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

Nov 15, 2023

ed bradley responded

I tried contacting the staff mentioned, they ignored my messages and never returned calls. I emailed all management at this dealership and no one replied. I filed a report with the AG. They obviously do not care about one old person. I will tell everyone I know to avoid lexus of north miami.

June 16, 2023

Dealership Rating
Employee Rating

Attentive, cooperative, committed to service excellence- Mauricio is the consummate service writer - only word work w him and definitely would recommend him More

by Heshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Lexus of North Miami responded

Heshy, thank you for the fantastic review! We're so glad that Mauricio provided you with such attentive and excellent service. We appreciate your recommendation and look forward to working with you again in the future. Have a great day! - The Lexus of North Miami Team

April 05, 2022

Dealership Rating
Employee Rating

Harry was excellent- sales and follow up to make sure we were happy with our lease including all the new features car offers More

by Warrlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Ferreira, Julianna was excellent in tech support

Apr 05, 2022

Lexus of North Miami responded

Harry will be happy to know that he was able to provide such an effortless leasing experience for you. Thank you so much for giving Lexus of North Miami a great review. We are always here to help!

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