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Hailey Owens

Overview Reviews (48) Inventory (717)

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Hailey Owens

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Hailey Owens

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9

48 Reviews

Overview Reviews (48) Inventory (717)

4.9

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Hailey Owens

November 20, 2024

Dealership Rating

Employee Rating

My purchase process was smooth and Hailey was a great help. She went above and beyond. Would recommend. help. She went above and beyond. Would recommend. More

by Jazz

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: (Andy) Emad Abugoush, Andy Cazares , Macon Huntsinger

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Nov 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We wish you happy travels in your new-to-you Acura! Thanks for giving us your business, and we'll pass on your compliments to Hailey. We hope to see you for your first service appointment!

November 16, 2024

Dealership Rating

Employee Rating

Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. Haley Owens. More

by holliemail1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erik Chipman

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Nov 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Hollie! We'll let Haley know that you're her biggest cheerleader! Thanks for the praise, and we look forward to seeing you again!

November 08, 2024

Dealership Rating

Employee Rating

Tristan always takes great care of my vehicles. And every time the work is completed faster that I anticipated. And every time the work is completed faster that I anticipated. More

by halesO129

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French, Tristian Rivas

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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We will thank Tristan for you! Sounds like he does a great job in taking care of your Honda vehicles. Thank you, and we look forward to serving you again!

November 05, 2024

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Employee Rating

Mike was great and very informative, everyone at the dealership is always nice and friendly dealership is always nice and friendly More

by Kristingutierrez3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a successful service visit for your Honda, Kristin! Thanks for letting us know, and we'll pass this on to our staff, including Mike. See you next time!

October 20, 2024

Dealership Rating

Employee Rating

The customer service processes have declined since Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. More

by tomte33x0

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Kevin Ortega, Yvette Garza

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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 19, 2024

Dealership Rating

Employee Rating

Hailey Owens did an awesome job in welcoming us, answering our questions, and guiding us through the purchase. She was very knowledgeable about the Costco Car Purchase program and made the whole pr answering our questions, and guiding us through the purchase. She was very knowledgeable about the Costco Car Purchase program and made the whole process very easy and enjoyable. More

by Tim Davis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tristian Rivas , D Ferguson

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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so pleased to receive your 5-star rating! We're glad to hear that Hailey took great care of you and that you were able to get all the details on the purchase program! We hope to serve you again in the future.

October 18, 2024

Dealership Rating

Employee Rating

Excellent service with not a long time to wait. I’ve been buying and taking my Hondas there for years. I’ve been buying and taking my Hondas there for years. More

by Higman1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French, Anthony Garcia. It’s 5 stars for both.

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Oct 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent review! We value your business and can’t wait to assist you again.

October 15, 2024

Dealership Rating

Employee Rating

We always have a great experience with Zach as our service guy and Hailey as our sales lady. service guy and Hailey as our sales lady. More

by Jenalee18

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zachary Frausto

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Oct 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your 5-star review! We look forward to serving you again soon.

October 15, 2024

Dealership Rating

Employee Rating

Helpful staff. The dealership was clean and very pleasant. Heather was great. Friendly, knowledgeable and willing to set things up. The dealership was clean and very pleasant. Heather was great. Friendly, knowledgeable and willing to set things up. More

by shea

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Yvette Garza , Macon Huntsinger

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Oct 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to hear you had a wonderful experience! Let us know if we can help with anything in the future.

October 13, 2024

Dealership Rating

Employee Rating

When we take one of our three Hondas to Norm Reeves in North Richland Hills we get why we need, professionally serviced, and without being oversold or not told what’s needed. They have the right balance North Richland Hills we get why we need, professionally serviced, and without being oversold or not told what’s needed. They have the right balance of getting AND keeping your business. More

by Pat Mak

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Kellar

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Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We're always here to assist you and look forward to your next visit.

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Hailey Owens

Salesperson

Norm Reeves Honda Superstore North Richland Hills

48 Reviews of Hailey Owens

Dealership Inventory (717 Vehicles)

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