Grant Garrison
Grant Garrison at Germain Lexus of Easton

Grant Garrison

Service Director

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.2
9 Reviews
4.2

9 Reviews

Write a Review

9 Reviews of Grant Garrison

October 04, 2025

Dealership Rating
Employee Rating

They excellent in sales and service after the sale. They follow up on any questions you have. More

by CATHY5170
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 23, 2025

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Great service Department. The greeters are always happy and always willing to help. My Service Advisor knows that im on a time schedule and gets me in and out quickly. More

by JEREMY_VASKE
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2025

Germain Lexus of Easton responded

Jeremy, we’re fortunate to have customers like you! Thank you for choosing Germain Lexus of Easton and sharing your feedback about our service team. Safe travels!

September 09, 2025

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I had an unexpected issue with my Lexus. I reported it to the dealership and they took excellent care of my situation. I’m 100% satisfied. More

by ROHLFJ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

Sep 10, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with us! We're always here to help. See you next time at Germain Lexus of Easton!

August 17, 2025

Dealership Rating
Employee Rating

Kevin does a great job. Attentive to all our needs. Very professional. Dealership is a great facility More

by GUY_COLE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 20, 2025

Germain Lexus of Easton responded

We're thrilled to hear that Kevin provided attentive and professional service! Thank you for choosing Germain Lexus of Easton and sharing your positive feedback!

July 31, 2025

Dealership Rating
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I have worked with Kevin Daniels and this dealership for a long time and have always been treated well. They are all professionals at Germain Lexus Easton. More

by EREIFF
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Courtright, Kevin Daniels

Aug 01, 2025

Germain Lexus of Easton responded

Thank you for your continued trust in Kevin and the Germain Lexus of Easton team! We truly appreciate your loyalty and look forward to assisting you for many more years. Drive safely!

July 11, 2025

Dealership Rating
Employee Rating

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 11, 2025

Dealership Rating
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Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
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Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 04, 2025

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Employee Rating

Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! More

by Mrlek7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 07, 2025

Germain Lexus of Easton responded

We appreciate your business and your positive feedback. Thank you for choosing Germain Lexus of Easton!

June 30, 2025

Dealership Rating
Employee Rating

Lexus accused me of doing something with the steering wheel that I didn’t do to my car and then they wouldn’t own up to their responsibility of causing the problem. Appears the sales and technical depts More

by susan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Miller, Ashley Hornung

Jul 01, 2025

Germain Lexus of Easton responded

It's concerning to hear about your experience, and I apologize for any frustration this situation has caused. We strive for transparency and fairness in all interactions, so it's disappointing to learn we may have fallen short here. Please feel free to reach out if you'd like us to further address this matter or discuss it in more detail. Thank you, Cindy Lentz - Fixed Operations Director - clentz@germain.com

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