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Gerald Schiller
Gerald Schiller at Russ Darrow Metro Mazda

Gerald Schiller

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Gerald Schiller

March 28, 2026

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Employee Rating

Thank you to Bruce and the Mechanic who fixed my car issue. Very helpful and Bruce is always there to assist me. More

by ALLEN_FEDERICO
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 28, 2026

Russ Darrow Metro Mazda responded

It’s great to hear Bruce and our mechanic could help resolve the issue with your Mazda CX-3. We’re glad Bruce is always ready to assist whenever you need support. Thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

March 25, 2026

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Mr Gonzalez was very helpful and courteous, and even went back and made sure an extra fix I had requested (the rear window wiper) was taken care of. More

by PETERGRFX
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Victor Perez-Gonzales

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Mar 26, 2026

Russ Darrow Metro Mazda responded

Peter, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you for choosing Russ Darrow Metro Mazda. We look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

March 14, 2026

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Took my car for oil change, the service was fast and with no problems, except all the oil marks from workers hands on console, steering wheel door interior and leather, very disappointing! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victor Perez-Gonzales

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Mar 20, 2026

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

Mar 20, 2026

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

March 10, 2026

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The Metro was a nice place to do business and the service was good as well. More

by DANYELJOHNSON
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 10, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear that our location provided a welcoming environment and that your Mazda CX-5 received quality service. We’re here whenever you need us again. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

February 27, 2026

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Employee Rating

The experience in service has always been pleasant. All options were explained. The waiting area is clean and well stocked. More

by DMINER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba, Victor Perez-Gonzales

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Feb 27, 2026

Russ Darrow Metro Mazda responded

We appreciate your feedback about our service department. We’re glad the option explanations were clear and the waiting area was comfortable and well stocked. We look forward to welcoming you back for your Mazda CX-50 maintenance. Jalen Moore jalen.moore@russdarrow.com

February 12, 2026

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Very nice to know that I can trust this dealership for all my car needs. Thanks! More

by FFLOPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd

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Feb 13, 2026

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 11, 2026

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Employee Rating

I had a very pleasant experience at the dealership for my oil change. Landon was very friendly to work with and the video provided on the status of my car was detailed and informative. More

by DUNLE022
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

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Feb 11, 2026

Russ Darrow Metro Mazda responded

Thank you for choosing us for your Mazda oil change. We’re pleased LANDON’s friendly approach and the detailed video updates kept you informed. We look forward to assisting with your next maintenance. Jalen Moore jalen.moore@russdarrow.com

December 28, 2025

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Professional, friendly, prompt service, cleanest garage, sitt.ing area. Highly recommend! Keep up the good work! Thank you More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Dec 29, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

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