Fred Duron
Fred Duron at North Park Toyota of San Antonio
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Fred Duron

Service Advisor

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

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4.2
194 Reviews

Dealership Experience

16 yrs, 2 mos

Specialties & Trainings

ASE CERTIFIED

TOYOTA MASTER CERTIFIED

4.2

194 Reviews

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194 Reviews of Fred Duron

December 15, 2024

Dealership Rating
Employee Rating

Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. More

by Hernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina , Joshua

Dec 17, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear about your positive experience. Our team strives to provide coordinated and professional service, and we’re glad we could deliver on-time repairs. Thank you for trusting us with your vehicle needs!

December 10, 2024

Dealership Rating
Employee Rating

I have always been treated with respect at this dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. More

by pamela.prnc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Dec 11, 2024

North Park Toyota of San Antonio responded

Thank you for your kind feedback! We’re glad to hear that you’ve always been treated with respect and that our team has been courteous and thorough in explaining the details of your vehicle’s needs. We strive to provide the best service experience, and your satisfaction means a lot to us!

November 27, 2024

Dealership Rating
Employee Rating

Second time going to NorthPark Toyota. Second time being disappointed with both the service and the overcharging. I recently had a key programmed and cut for $140 and it took a local locks More

by raymondw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2024

North Park Toyota of San Antonio responded

Thank you for sharing your feedback, and we're truly sorry to hear about your disappointing experience. We understand your frustration with the service and the wait time. Your experience is important to us, and we’d like the opportunity to address your concerns directly. Please reach out to Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com so we can resolve this matter to your satisfaction. Thank you again for your review, and we hope to hear from you soon.

November 05, 2024

Dealership Rating
Employee Rating

It is wonderful! I have purchased 4 vehicles from this company. And will purchase more from North Park Toyota. More

by agusme4761
Trade-in Experience
Recommend Dealer
Yes
Nov 06, 2024

North Park Toyota of San Antonio responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had such a great experience with us over the years. We look forward to helping you with many more vehicle purchases in the future!

October 27, 2024

Dealership Rating
Employee Rating

My service representative was courteous and professional. The wait was long for an oil change. Makes me wonder what the importance of an appointment is. However I can say my representative had my interests i More

by Martinduncan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Oct 29, 2024

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that your service representative was courteous and professional, and we appreciate your understanding regarding the wait time for your oil change. We strive to honor appointment times, and we’re constantly working to improve our service efficiency. Your satisfaction is important to us, and we hope to provide you with a quicker experience during your next visit!

October 25, 2024

Dealership Rating
Employee Rating

Had my 20,000 mile maintenance and a recall done and waited at the facility. It was very comfortable and all the staff was friendly and kept me informed along the way their popcorn, waters, TV programs, More

by Robert G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Bustanante

Oct 28, 2024

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your visit for maintenance and a recall. Our team works hard to create a comfortable environment, and it’s great to know that you enjoyed our amenities. Your recommendation means a lot to us! If you need anything in the future, feel free to reach out. Thank you for choosing North Park Toyota!

October 10, 2024

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Employee Rating

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Oct 11, 2024

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

August 27, 2024

Dealership Rating
Employee Rating

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Aug 28, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

August 11, 2024

Dealership Rating
Employee Rating

Awesome customer service, I was kept well informed of my vehicle status. Thank you to Jaysun Leyva! More

by melissamata69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2024

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear that you had an awesome experience and that Jaysun Leyva kept you well-informed about your vehicle's status. We’ll make sure to pass along your thanks. If you need anything else, don’t hesitate to reach out.

July 16, 2024

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Employee Rating

Service advisor Michael Godina is very knowledgeable, listens and discusses all options. Waiting environment is very comfortable and accommodating. More

by judy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

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