Frank Raja
Frank Raja at Norm Reeves Honda Superstore North Richland Hills
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Frank Raja

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Frank Raja

November 29, 2024

Dealership Rating
Employee Rating

Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

November 14, 2024

Dealership Rating
Employee Rating

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 12, 2024

Dealership Rating
Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

October 26, 2024

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Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

October 20, 2024

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Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 14, 2024

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Employee Rating

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 12, 2024

Dealership Rating
Employee Rating

Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! More

by GF
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled by your kind review! Let us know if there’s anything we can help with in the future.

October 02, 2024

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Employee Rating

Every thing every body is not good I will tell all my friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer More

by Jeeban_Khatiwada2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are saddened to hear about your recent experience at our dealership. We would like to learn more about your experience so that we can improve. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

October 01, 2024

Dealership Rating
Employee Rating

Anthony did a great job. The service department did a great job as well. I’ll be back. More

by ward.quinton1
Recommend Dealer
Yes
Oct 02, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your fantastic rating! We look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

Super clean, service advisors were great, Amanda got my car in and out super quick More

by adriel Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words! Please don’t hesitate to stop by again or reach out if you need further assistance.

1

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