Frank Adinolfi

Great service kept me informed and explained in detail what was going on and what i had to do. what was going on and what i had to do. More

by seanpinkett1 Verified Customer Verified Customer

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My check engine light came on and the dealership was able to have me bring it in right away. The technician sent a video and explained what he had found as well as a multipoint service, explaining overall co to have me bring it in right away. The technician sent a video and explained what he had found as well as a multipoint service, explaining overall condition of the car. Frank called me.with the details of the repair. I was then without transportation so was given Uber rides, then a loaner when.it became available. All very accommodating and appreciated. More

by MORNINGGLORY2654 Verified Customer Verified Customer

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Very helpful and easy to work with explained every thing clearly and She was enthusiastic clearly and She was enthusiastic More

by jimskimins Verified Customer Verified Customer

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Consistent courteous and welcoming approach in a comfortable environment has been my experience for over 10 years. comfortable environment has been my experience for over 10 years. More

by VICTORALOSRULLAN Verified Customer Verified Customer

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Frank, once again was a sheer pleasure to work with. I had all the confidence in the world that my car was in the best of hands. Frank is extremely knowledgeable in every aspect of my cars service needs I had all the confidence in the world that my car was in the best of hands. Frank is extremely knowledgeable in every aspect of my cars service needs. He possesses the values of kindness, caring, compassion and teamwork. He is a role model for West Chester BMW. More

by GIOSHI Verified Customer Verified Customer

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Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder Verified Customer Verified Customer

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Heather is the best as always! BMw of West Chester is excellent! Very convenient when making ana appointments thru website and always hassle free! BMw of West Chester is excellent! Very convenient when making ana appointments thru website and always hassle free! More

by athanxxi Verified Customer Verified Customer

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Inefficient, lacking in communication Dropped my car off at opening for inspection/ oil change and other standard services. Wasn't Told until 3pm that say 'oh it's a lot of work it won't be ready today'. Un at opening for inspection/ oil change and other standard services. Wasn't Told until 3pm that say 'oh it's a lot of work it won't be ready today'. Understandable but don't call me late afternoon to tell me that. We work too and need to make other arrangements to get to work the next if you're keeping my car for an additional day More

by NATALIE.FOSCO Verified Customer Verified Customer

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Great job done! Good team work and I appreciated the car wash. I recommend this branch. Good team work and I appreciated the car wash. I recommend this branch. More

by Joyce Verified Customer Verified Customer

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Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD Verified Customer Verified Customer

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