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Frank Adinolfi
Refer Me
171 Reviews
Dealership Experience
24 yrs, 11 mos
Industry Experience
37 yrs, 2 mos
171 Reviews
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171 Reviews of Frank Adinolfi
February 03, 2025
Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I am very glad I went there. More
by ALFEIA
Verified CustomerOther Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis
January 24, 2025
Scheduled appt for inspection, dropped car of in morning 7:30am. Was told car would be ready by end of day. Car was not ready, inspection was not performed. Car was held overnight and was not ready until 7:30am. Was told car would be ready by end of day. Car was not ready, inspection was not performed. Car was held overnight and was not ready until end of next day. Dealership held my car for two days to perform an inspection, no loaner was provided to accommodate, in addition I was told new tires were required and they would need to keep the car another two days until they got the tires. Again, without providing me a loaner. I picked up the car and took my service to another facility who completed the work in 1/2 day, included installing new tires and completing inspection. On top of that, when I picked up the car, had to wait 30min until they could unjam the drawer locker holding all the keys. Very disappointed in service. It’s the last time I will bring my car to the dealership for service. More
by BlueMinion
January 20, 2025
I start to trust them again. Last owner was very coin operated so thank you Last owner was very coin operated so thank you More
by ROSAFRAZIER
Other Employees Tagged: Melissa Gibson
January 09, 2025
Frank Adinolfi always takes the time to make sure we are well taken care of. well taken care of. More
by bforemny
Other Employees Tagged: Justice Mogano
January 05, 2025
Customer service is top notch. They do a great job keeping you informed and servicing your vehicle. They do a great job keeping you informed and servicing your vehicle. More
by KEL0
Other Employees Tagged: Anthony Blubello
January 03, 2025
BMW of West Chester service and my advisor Frank A are always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. More
by vincent_maximo
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Scott Gately, Anthony Blubello, Joe Izzi
December 25, 2024
Very satisfied with reception and service. My go to place for future for any service. My go to place for future for any service. More
by NAGARJUNA.580
Other Employees Tagged: Melissa Gibson, Bill Cosenza, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis
December 24, 2024
8:40am appointment for inspection and car nit touched until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none unde until3:30..took 2 full days to complete work which was disappointing and unexpected. Also, used to get inspection discounts from Otto’s but none under new ownership. May shop around next time. Inspection and a few minor items should not cost $1400! More
by Giann704
Other Employees Tagged: Jay Miller, Melissa Gibson, Bill Cosenza
