Eva Castanon
Eva Castanon at Kelly Nissan

Eva Castanon

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
101 Reviews
4.7

101 Reviews

Write a Review

101 Reviews of Eva Castanon

October 23, 2025

Dealership Rating
Employee Rating

I had work done on my car and it was over $4000. However, my check engine light came on and I brought it back after the work was done. They told me I needed to spend $4200 more dollars to get the ch More

by ez2cub4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2025

Kelly Nissan responded

Hi there, thank you for bringing this to our attention. We apologize for any inconvenience or disappointment you experienced and would like to make things right. Please call Raul and we can address and resolve this issue for you. Thank you for your loyalty as a customer since 2016. We appreciate your business. 708-907-7530

October 23, 2025

Dealership Rating
Employee Rating

Friendly , fast & efficient . Eva & Raul are very knowledgeable & effective team ! Let's keep it moving!!!! Go team More

by Varietbain
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Oct 25, 2025

Kelly Nissan responded

Thank you for the five star review!

October 22, 2025

Dealership Rating
Employee Rating

My experience with the dealership was a wonderful experience. I was informed about what was going on with my vehicle and Eva informed me when my vehicle was ready. The atmosphere of the dealership wa More

by sweetdiva10
Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon

Oct 25, 2025

Kelly Nissan responded

Thank you for the five star review!

October 19, 2025

Dealership Rating
Employee Rating

Service was really quick got in and out. Didn't sit long at all. Eva is always on point. More

by tatianaowens2023
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Kelly Nissan responded

Thank you for the five star review!

October 12, 2025

Dealership Rating
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Service was fast and timely. I appreciate the friendly customer service. Thanks to everyone at Nissan! More

by reel_soul_inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio

Oct 15, 2025

Kelly Nissan responded

Thank you for the five star review!

October 10, 2025

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Employee Rating

Arrived at facility was met by staff who checked me in rapidly and informed me it would be approximately 1 hour and 30 min. Oil change was completed recommended maintenance was explained, work completed More

by Jeff I.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 13, 2025

Kelly Nissan responded

Thanks for the five star review!

October 07, 2025

Dealership Rating
Employee Rating

Timely ,professional, great dealership to do business with. Excellent service, pricing is reasonable. Would be convenient to continue with this dealership. More

by S59T56M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kieran Maggie

Oct 09, 2025

Kelly Nissan responded

Thank you for the five star review!

October 06, 2025

Dealership Rating
Employee Rating

My car was taken in right away and I received an update of any work that was found and needed to be done. My car was finished before expected. More

by allen_finley63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Kelly Nissan responded

Thank you for the five star review!

October 05, 2025

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Employee Rating

They were very clean, efficient, nice and very helpful during my visit definitely going back. More

by bbarboza480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Kelly Nissan responded

Thank you for the five star review!

October 03, 2025

Dealership Rating
Employee Rating

Service was awesome. I love the fact they check everything. Keeping me on top of repairs and what I need done asp. The video while checking my car. Showing what wrong. Th More

by BONNIELIVE865
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 07, 2025

Kelly Nissan responded

Thank you for the five star review!

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