Laird Rencher

Service manager was quite rude. Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no furt Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no further recourse. More

by LAURA Verified Customer Verified Customer

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The service I received was excellent. Everyone is very friendly and welcoming. I definitely would recommend Everyone is very friendly and welcoming. I definitely would recommend More

by watsonjasmin Verified Customer Verified Customer

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The most amazing, easiest, uncomplicated experience I have ever had at a dealership. I am blown away by how smooth everything went. I didn't know what to expect for the lease end/trading in my car, and I have ever had at a dealership. I am blown away by how smooth everything went. I didn't know what to expect for the lease end/trading in my car, and I was a little nervous. Laird was true to his word and made sure that I was well taken care of. I trusted his expertise and knew that I was in good hands. The customer service was impeccable and will have me ranting to others to stop by for their car buying needs. I will also add that the Kelly Nissan staff provided exceptional customer service. From the moment we walked in the door we were greeted and acknowledged with the upmost respect. Even the GM made the paperwork signing process a breeze. I value good customer service as a customer, and a returning customer. Great job to the team at Kelly Nissan! More

by SAMANTHAKJONES Verified Customer Verified Customer

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Laird was a outstanding salesman! Very understanding and patient.. Highly recommended hands down. A+++++ I've purchased several vehicles from this dealership. Very understanding and patient.. Highly recommended hands down. A+++++ I've purchased several vehicles from this dealership. More

by tj Verified Customer Verified Customer

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Kelly Nissan is the best place to buy your car or truck. My sales men were everything and more I appreciate all the hard work that Mr. Larry and Mr. Jerome did to make my experience wonderful and that I go My sales men were everything and more I appreciate all the hard work that Mr. Larry and Mr. Jerome did to make my experience wonderful and that I got exactly what I wanted. The best car experience ever. Thanks so much More

by denisepearson13 Verified Customer Verified Customer

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THE BEST EXPERIENCE EVER VIP TREATMENT in and out in less than a hour great customer service than a hour great customer service More

by jordanhobson773 Verified Customer Verified Customer

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I had the most amazing experience with my Sales Representative of 4 + years Laird Rencher. He's very knowledgeable, and aware of the cars available in stock. And what's my best option? Laird Renche Representative of 4 + years Laird Rencher. He's very knowledgeable, and aware of the cars available in stock. And what's my best option? Laird Rencher is an Excellent Representation of Kelly Nissan. More

by Heavona Verified Customer Verified Customer

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Laird is amazing. I moved out of Chicago and am way closer to M'lady Nissan in Crystal Lake and Laird is the reason I continue to come back to Kelly Nissan. I miss the I moved out of Chicago and am way closer to M'lady Nissan in Crystal Lake and Laird is the reason I continue to come back to Kelly Nissan. I miss the old finance manager - Steve - he was a joy to work with. Bring him back part-time!!!! More

by TIAQUERIDA Verified Customer Verified Customer

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My experience was very professional and outstanding. My salesman Laird was attentive to details as well as providing extra services and incentives for my new Truck My salesman Laird was attentive to details as well as providing extra services and incentives for my new Truck More

by kcherry513 Verified Customer Verified Customer

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Each of my leases have been handled by Laird Rencher. He has ensured that my experience with leasing from Nissan has been effortless. He has ensured that my experience with leasing from Nissan has been effortless. More

by GENISEHEARD Verified Customer Verified Customer

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