Rick Cervantes
Rick Cervantes at Kelly Nissan

Rick Cervantes

Finance Manager

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Rick Cervantes

May 14, 2026

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THE BEST EXPERIENCE EVER VIP TREATMENT in and out in less than a hour great customer service More

by jordanhobson773
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown, Laird Rencher

April 26, 2026

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Everyone at the dealership was an absolute pleasure to work with. My vehicle was serviced in a professional and timely manner. They are the best! More

by t_paramo
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Kelly Nissan responded

Thank you for the five star review!

April 18, 2026

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As a returning customer they have the best customer service outstanding sales personnel great Finance offices overall great company to do business with keep up the good work. More

by tshanks86
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Diego Arce

Apr 23, 2026

Kelly Nissan responded

Thank you for the five star review!

April 15, 2026

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I love Kelly Nissan, every time I have been here they have been polite and friendly. More

by taniche
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Recommend Dealer
Yes

Other Employees Tagged: Eva Castanon, Daniel Cuevas

Apr 17, 2026

Kelly Nissan responded

Thank you for the five star review!

April 05, 2026

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My experience was nothing but perfection, friendliness and caring staff and services. I am glad to have a Nissan dealership that I can get to that is very close and they have a good rapport. More

by Rhonda Childress
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raul Zambudio, Daniel Cuevas

Apr 06, 2026

Kelly Nissan responded

Thank you for the five star review!

February 25, 2026

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Kelly Nissan is AWESOME. They care about their customers. From the time you enter their doors, they are friendly, professional and more... The salesmen are caring and look fo More

by cajacobs621
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Laird Rencher

Feb 28, 2026

Kelly Nissan responded

Thank you for the five star review!

February 20, 2026

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Employee Rating

My first experience with the Kelly family and I am beyond thrilled. Answered all my questions with clarity and knowledge. I am now the proud owner of a 2025 Sentra that was decided upon with patience and kno More

by jack1432
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh

Feb 22, 2026

Kelly Nissan responded

Thank you for the five star review!

February 13, 2026

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My sales person Andy was great! Didn’t really get a good experience with the rest of the staff but Andy helped me where he could. I came in for one vehicle and ended up buying a com More

by antpowell023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2026

Kelly Nissan responded

Hi there, thank you for taking the time to leave a review. We apologize for any inconvenience with our staff and are happy to hear that Andy provided great service. At our dealership, we strive for all customers to have a positive experience, regardless of the vehicle brand they choose. Thank you for your business and we hope you enjoy your new car!

January 30, 2026

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The initial dealer was great however, Tony came in to push an additional package we weren't interested in and was very rude and inconsiderate. We said no several times and he kept pushing back. It also t More

by Amagdala
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Matariyeh , Tony - very unprofessional and pushy

Jan 31, 2026

Kelly Nissan responded

Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by Tony's pushy behavior and the longer-than-expected process. We strive to provide exceptional service and will address this issue with our team. We appreciate your overall positive feedback and hope to have the opportunity to make it up to you in the future.

January 29, 2026

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Employee Rating

Great service. Had a concern and they were asked to respond and rectify in a timely manner. More

by mmselli2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Brown

Jan 31, 2026

Kelly Nissan responded

Thank you for the five star review!

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