Amber Straubing

Kieran makes the maintenance experience really easy. The technicians use every opportunity to make my experience good The technicians use every opportunity to make my experience good More

by Ferdinandcurtis416 Verified Customer Verified Customer

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Amber was great as far as keeping us updated and accommodating any concerns we had. However, I am not pleased with THIS Nissan location. Upon purchase; the car was brought out still wet and not drie accommodating any concerns we had. However, I am not pleased with THIS Nissan location. Upon purchase; the car was brought out still wet and not dried entirely, then the keyfob was broken and we had to make an appointment to get fixed. Which took 2 1/2 hours only to be told they could not fix bc keyfob did not come from Nissian. Only options were to keep a broke fob or pay $600 for a new one. I explained that that was they fob given to us 3 days ago when we brought the car and why that day when we told them is was broken did they not check and or tell us this. They offered to pay half for the fob but they should’ve covered the entire cost of fob since they sold it to us without checking it. Consumer should not have to cover if we revealed it was broken at time of sale. Especially when we paid the car off in full at time of purchase. Where is the costumer appreciation. More

by Fillmore C Verified Customer Verified Customer

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Always professional and knowledgeable. Highly recommend Kelly Nissan to all my friends and family. Thanks Highly recommend Kelly Nissan to all my friends and family. Thanks More

by JODITAN23 Verified Customer Verified Customer

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Everyone at the dealership was an absolute pleasure to work with. My vehicle was serviced in a professional and timely manner. They are the best! work with. My vehicle was serviced in a professional and timely manner. They are the best! More

by t_paramo Verified Customer Verified Customer

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I liked when they review the car and then you a video of your car, so you know what they had worked on your car, so you know what they had worked on More

by JACKIEROMERO70 Verified Customer Verified Customer

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Amber is awesome, coffee is good, waiting room is comfortable. I love the experience of going there. I drove 30 miles comfortable. I love the experience of going there. I drove 30 miles More

by mikejred2002 Verified Customer Verified Customer

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I went in for an oil and filter change, service was prompt and price was reasonable. Also, my car was appraised in a professional manner. prompt and price was reasonable. Also, my car was appraised in a professional manner. More

by WC00061 Verified Customer Verified Customer

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Kelly Nissan has great customer service and their service team does great job servicing the vehicles. team does great job servicing the vehicles. More

by amarie051206 Verified Customer Verified Customer

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Amber provides excellent service! She is so welcoming, attentive and communicates very well. Amber goes above and beyond her line of duty. She is so welcoming, attentive and communicates very well. Amber goes above and beyond her line of duty. More

by ELIZABETH_1208 Verified Customer Verified Customer

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The staff and service at Kelly Nissan in Oak lawn is always pleasant and does a fantastic job. Never disappointed thank you. always pleasant and does a fantastic job. Never disappointed thank you. More

by KIRKACATHY Verified Customer Verified Customer

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