Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 3

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

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143 Reviews of Essence Mahoney

March 24, 2025

Dealership Rating
Employee Rating

Great advisor. Quality service. I will be going back again. Cole S. Took great care of my service. More

by ruf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Mar 25, 2025

Copeland Subaru Hyannis responded

We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellini Managing Partner

March 24, 2025

Dealership Rating
Employee Rating

Christian did a great job of taking care of my car service department had it done before they had told me More

by Janinegd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Mar 25, 2025

Copeland Subaru Hyannis responded

Janinegd, we're delighted to hear that Christian and our service department at Copeland Subaru Hyannis exceeded your expectations. Thank you for sharing your experience with us! Bryan Scarpellini Managing Partner

March 18, 2025

Dealership Rating
Employee Rating

Team completed oil change, checked tire pressure and fluids, called same day to say ready; agreed to possibly keep until next day. Superior service. More

by Ianbonise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin

Mar 18, 2025

Copeland Subaru Hyannis responded

We're delighted to hear about your positive experience with our team at Copeland Subaru Hyannis. Thank you for recognizing their superior service! Safe travels! Best, Bryan Scarpellini Managing Partner

March 18, 2025

Dealership Rating
Employee Rating

My experience with Cole a service was very good and Robert in sales was always great. More

by Ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Copeland Subaru Hyannis responded

Thank you for the kind review, Ellis! Cole, Robert & other est of the Copeland Subaru Hyannis team look forward to seeing you again next time! Best, Bryan Scarpellini Managing Partner

March 12, 2025

Dealership Rating
Employee Rating

Very helpful, knowledgeable, and courteous. However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is More

by Elmjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, Tristan Lai-Santos , Robert Wayburn

Mar 12, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been helpful and knowledgeable. We regret any inconvenience during Saturday service visits, and we'll work on improving wait times. Your input is valuable, and we appreciate it! Bryan Scarpellini Managing Partner

February 24, 2025

Dealership Rating
Employee Rating

I am very pleased with the service I receive from this dealership. They also look for promotions/coupons to help with the cost of repairs. More

by marshamccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

Feb 24, 2025

Copeland Subaru Hyannis responded

We're delighted to hear that you're pleased with the service at Copeland Subaru Hyannis! Your support is greatly appreciated and we look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

February 23, 2025

Dealership Rating
Employee Rating

Great dealership. Good sellers who are very supportive and knowledgeable. Not pushy or over talkers. More

by anniemequincy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham

Feb 24, 2025

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our supportive and knowledgeable team at Copeland Subaru Hyannis. Thank you for the kind words, and we look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

February 04, 2025

Dealership Rating
Employee Rating

This is a Dynamic team. They are Pleasant and accommodating to the needs of the client. More

by tkocape1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Feb 04, 2025

Copeland Subaru Hyannis responded

We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellni

February 04, 2025

Dealership Rating
Employee Rating

My salesman was very helpful in keeping my new car within my budget. I would recommend George at Copeland to any of my friends. More

by Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta

Feb 04, 2025

Copeland Subaru Hyannis responded

Joyce, we're delighted to hear that George was able to assist you with your budget at Copeland Subaru Hyannis. Thank you for recommending us! Bryan Scarpellni Managing Partner

February 04, 2025

Dealership Rating
Employee Rating

The staff is very helpful Car was serviced and the admin staff was terrific and helped make the process eaay More

by Jessie.brescher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Copeland Subaru Hyannis responded

Jessie, we're delighted to hear that our team at Copeland Subaru Hyannis made your service experience smooth and easy. Thank you for the kind words! Bryan Scarpellni Managing Partner

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