Cole Semple
Cole Semple at Copeland Subaru Hyannis

Cole Semple

Service Assistant

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
105 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

105 Reviews

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105 Reviews of Cole Semple

October 24, 2026

Dealership Rating
Employee Rating

Very helpful and professional. Set up my appointment and secured a loaner car for me. Work was completed in a timely fashion. I also appreciated the in service video of my car's More

by Ross23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2026

Copeland Subaru Hyannis responded

Hi Ross, we are glad our service team took great care of you from start to finish. Thank you for choosing Copeland Subaru Hyannis and for sharing your positive experience! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 24, 2026

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Excellent customer service at Copeland Subaru! The staff was friendly, professional, knowledgeable, and attentive. They made the entire experience pleasant and stress-free. I truly appreciate thei More

by DIANEBOURASSA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback! We're glad our team made your experience pleasant and stress-free. We appreciate your recommendation and hope to see you again at Copeland Subaru Hyannis! Safe travels, Bryan Scarpellini - Managing Partner

October 23, 2026

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Very responsive to my schedule needs and request for discount consideration due to scope of work completed. Wonderful at communicating the issue and proposed repair. Love the video messages! More

by evemarie mcneil
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Copeland Subaru Hyannis responded

Hi Evemarie, we're glad to hear our team communicated clearly and made scheduling easy at Copeland Subaru Hyannis. We appreciate your business! Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 23, 2026

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Had a headlight out . .. got appointment quickly and service was done promptly & reasonably ! High marks for all employees that I interacted with. More

by Judie
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Recommend Dealer
Yes
Oct 23, 2026

Copeland Subaru Hyannis responded

Hi Judie, thank you for choosing Copeland Subaru Hyannis and for sharing your feedback about our team. Have a wonderful day! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 16, 2026

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Best Dealership I have ever dealt with, as an aircraft mechanic, I can say with some credibility, Copeland Subaru Rocks!!! More

by rikgibsondee
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, Essence Mahoney

Oct 17, 2026

Copeland Subaru Hyannis responded

Thank you for the glowing review and trust, from all of us at Copeland Subaru Hyannis! Bryan Scarpellini - Managing Partner - (508) 534-2144

October 16, 2026

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Employee Rating

I was very happy to have Craig as my salesperson. He made me feel comfortable and helped me figure out how I could do the right deal for me. And when I purchased my Outback, he explained all the bell More

by Kjbythesea1004
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Fortin, Craig Martin

Oct 16, 2026

Copeland Subaru Hyannis responded

Thank you for choosing a Copeland Subaru Hyannis! It's great to hear that Craig made you comfortable and helped you find the perfect deal. Congratulations on your new Outback! - Bryan Scarpellini - Managing Partner - (508) 534-2144

October 16, 2026

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Employee Rating

Service is excellent. Cole was courteous, knowledgeable, and efficient. He kept me well informed of the status of my vehicle while I waited. More

by mckate
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Copeland Subaru Hyannis responded

We’re glad you’re satisfied with our service and Cole's assistance! Thank you for choosing Copeland Subaru Hyannis and sharing your experience. Safe travels! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 30, 2025

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have been coming to the dealership for maintenance for years. happy with their work so far More

by 2019Outback
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Recommend Dealer
Yes
Jun 02, 2025

Copeland Subaru Hyannis responded

Your support shines as bright as five stars! See you again soon! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 30, 2025

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Employee Rating

Prompt service and works with customer to meet their needs. Very courteous and good natured. Facility is clean and beverages and snacks offered while you wait for you car to be serviced. More

by lems17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence Mahoney , Michelle Martin

May 30, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided prompt and courteous service and that you enjoyed the amenities during your visit. We appreciate your feedback! Bryan Scarpellini Managing Partner

May 23, 2025

Dealership Rating
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The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. More

by Bronxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Copeland Subaru Hyannis responded

Hi Bronxman! We're delighted to hear that our team at Copeland Subaru Hyannis provided you with a timely and friendly experience. Thanks for sharing your feedback! Bryan Scarpellini - Managing Partner - (508) 534-2144

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