Patrick Packenham

Very responsive to my schedule needs and request for discount consideration due to scope of work completed. Wonderful at communicating the issue and proposed repair. Love the video messages! discount consideration due to scope of work completed. Wonderful at communicating the issue and proposed repair. Love the video messages! More

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Had a headlight out . .. got appointment quickly and service was done promptly & reasonably ! High marks for all employees that I interacted with. .. got appointment quickly and service was done promptly & reasonably ! High marks for all employees that I interacted with. More

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Service is excellent. Cole was courteous, knowledgeable, and efficient. He kept me well informed of the status of my vehicle while I waited. Cole was courteous, knowledgeable, and efficient. He kept me well informed of the status of my vehicle while I waited. More

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The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. The appointment was on time and it did not take a long wait to get my car back. More

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We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of island life. We have also been very happy with the service provided, and we just got our third Subaru (a Solterra) from them recently. More

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This is really about the service representatives. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. More

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Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More

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I bought my 2017 subaru forester last year from Copeland and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that and it has been a great vehicle so far. Copeland is great to work with as they are fair and honest. A few months after buying the car, I noticed that the ac was not working. They took care of it for no charge. I just replaced all four tires, the price was as good as any option around. Copeland also did an oil change and checked the radio. The radio is being replaced under an extended warranty I purchased. Copeland gave me a loaner while the tires and other work was done and they are giving me a loaner when I bring my car in for the radio replacement. I would recommend Copeland to everyone. Great place to buy a car and a great service department. More

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Cole was very friendly and easy to work with, great experience all around at Copeland! experience all around at Copeland! More

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Everyone at the dealership is willing to spend the time with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice peop with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice people and dealership. More

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