Bryan Scarpellini

Excellent customer service at Copeland Subaru! The staff was friendly, professional, knowledgeable, and attentive. They made the entire experience pleasant and stress-free. I truly appreciate thei The staff was friendly, professional, knowledgeable, and attentive. They made the entire experience pleasant and stress-free. I truly appreciate their dedication to customer satisfaction. Highly recommended! More

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The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. The appointment was on time and it did not take a long wait to get my car back. More

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Everyone at the dealership is willing to spend the time with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice peop with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice people and dealership. More

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Informed and helpful staff made this a very enjoyable experience. I really like my new Outback. My salesperson George was outstanding. experience. I really like my new Outback. My salesperson George was outstanding. More

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Trusting Experts Knowledgeable Honest fair caring friendly clean affordable comprehensive. I trust these people implicitly. friendly clean affordable comprehensive. I trust these people implicitly. More

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Cole was extremely professional and efficient in handling our situation. He was very patient with our questions and thorough in explaining things to us. our situation. He was very patient with our questions and thorough in explaining things to us. More

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I was dealt with very professionally by Christian. He gave a timetable and kept his word. He gave a timetable and kept his word. More

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Very helpful, knowledgeable, and courteous. However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is However, we found when bringing in our cross track for service on Saturdays. There appears to be shorthanded staff as we’ve been told the vehicle is ready upon arrival. Sometimes we’ve waited 25 minutes before we’ve been serviced other than that no complaints whatsoever. More

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Excellent service, check in was very straightforward, car was ready when promised, when issues arose, service manager brought a quote for the repair and walked through it. Due to the delay they offered a cou was ready when promised, when issues arose, service manager brought a quote for the repair and walked through it. Due to the delay they offered a courtesy car at NC which was very helpful. More

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Did work on schedule and found other items requiring replacement but provided credits for extra time taken and for unusual part replacement expense. replacement but provided credits for extra time taken and for unusual part replacement expense. More

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