Patrick Packenham
Patrick Packenham at Copeland Subaru Hyannis

Patrick Packenham | Page 18

Service Director

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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4.9
180 Reviews
4.9

180 Reviews

Write a Review

180 Reviews of Patrick Packenham

July 07, 2021

Dealership Rating

Technician was knowledgeable and courteous. Work was done on time. Tech brought my keys to me and explained what was fine. Overall a good experience. More

by C.DAUPHIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 07, 2021

Copeland Subaru Hyannis responded

Glad to see the team is hitting on all cylinders and working hard to take care of your needs. We appreciate your support and feedback. Have a great day! Bryan Scarpellini - Managing Partner

July 04, 2021

Dealership Rating
Employee Rating

This servicing was professionally done and meticulously completed to the most keen eyes. There is not a hesitation in my mind that I will be back to utilize the many assets in Pat Packenhams’s service depa More

by Mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini , Everton Gouveia, Thomas McCarthy, To many names to fit...

Jul 06, 2021

Copeland Subaru Hyannis responded

Thank you very much for your 5-star review and kind words for Patrick and his team. We are very fortunate to have such a great team in place, serving the best customers with such a great product to represent. Please let me know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

July 03, 2021

Dealership Rating
Employee Rating

Customer service in repairs welcoming and polite. Patrick is great More

by BOLTONSLANDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Copeland Subaru Hyannis responded

Thank you very much. We appreciate your support!!! Bryan Scarpellini

July 03, 2021

Dealership Rating
Employee Rating

They were efficient, very pleasant and accommodating to work with and did the job in a timely fashion. I am very satisfied with the quality of the work and would not hesitate to recommend them to others. More

by Stephaniebperrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Jul 06, 2021

Copeland Subaru Hyannis responded

Thanks Stephanie! We very much appreciate the feedback and kind words. Please let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner.

July 02, 2021

Dealership Rating
Employee Rating

My experience with the Copeland Service Department was very good. The only reason for 4 stars was that after leaving the facility, there was a strong chemical smell coming into the car when I turned the A More

by RWGILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

June 30, 2021

Dealership Rating
Employee Rating

My routine maintenance visit went very well. The staff were very professional and friendly. More

by DROSENBL1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia

June 29, 2021

Dealership Rating
Employee Rating

They took my car in for service immediately when I arrived for my appointment. Everyone there was polite helpful and professional. They completed the work which was a recall in less time than they tol More

by ricopd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Copeland Subaru Hyannis responded

Thank you for your support and feedback. We love 5-star ratings :) Have a great day! Bryan Scarpellini - Managing Partner.

June 26, 2021

Dealership Rating
Employee Rating

have always been pleased with the service I received at Copeland Subaru. The 2019 Forester is my second Subaru the first being a 2011 Outback. More

by pyoung9136
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCarthy

Jun 28, 2021

Copeland Subaru Hyannis responded

We love the 5-star reviews. Thank you for your feedback and your continued support. Bryan Scarpellini - Managing Partner

June 25, 2021

Dealership Rating
Employee Rating

Came in for inspection and have my new floor mats and cargo mats installed. Friendly and efficient personnel. More

by KATTY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Patrick Fortin , Everton Gouveia, Thomas McCarthy

Jun 25, 2021

Copeland Subaru Hyannis responded

Thank you so much for your support. We are proud of the caring employees at Copeland Subaru Hyannis and happy that they have taken good care of you. Please let me now if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

June 25, 2021

Dealership Rating
Employee Rating

Service was completed for the recalls on my vehicle. Thanks. More

by MEAGHANEFERRARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everton Gouveia, Thomas McCarthy

Jun 25, 2021

Copeland Subaru Hyannis responded

Thank you Meaghan!!! We appreciate the feedback. Hope you have a great weekend. Please let me know if we may ever be of assistance. Bryan Scarpellini - Managing Partner

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