Patrick Packenham | Page 17

The people were friendly, efficient and accommodating to a frazzled traveler whose car wouldn’t start. This is the 2nd time I used this center when I visited Cape Cod, and I knew I would be in good hands a frazzled traveler whose car wouldn’t start. This is the 2nd time I used this center when I visited Cape Cod, and I knew I would be in good hands More

by maryomara Verified Customer Verified Customer

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Employees were awesome in the service department. Very friendly and efficient. Especially Patrick whose calm level nature took away the pain and suffering of breaking down while on our way to our vacation friendly and efficient. Especially Patrick whose calm level nature took away the pain and suffering of breaking down while on our way to our vacation destination. More

by Welch123 Verified Customer Verified Customer

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When I received my reminder of my next scheduled maintenance it also told me what the price would be. The funny thing is, when the young man handed me my bill he told me he was giving me a discount maintenance it also told me what the price would be. The funny thing is, when the young man handed me my bill he told me he was giving me a discount and I was feeling happy. Then when I looked at the total it was exactly what my e-mail told me my total would be so I’m confused. I didn’t bring it to his attention because I didn’t have any proof at the time to question his “discount”. I also don’t understand why each time I bring my car in for service the technician always changes my headlight/high beam setting. It’s not like my car is going in for an inspection. Of course I never realize this until I’m driving at night and notice that my lights aren’t on. Just something I wanted to mention. As for the people that write up the service they are all very professional and polite especially Patrick. I’m always so happy to see that he is still working at Subaru even though there have been many company name changes. Patrick always makes me feel important and comfortable that my car is in good hands, he’s a keeper. More

by Nonnie Verified Customer Verified Customer

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We had a great experience at Copeland Subaru. Everyone was so helpful and friendly, without being pushy. Rob helped us get our car and we had such a positive and easy experience with him. He gave us all t was so helpful and friendly, without being pushy. Rob helped us get our car and we had such a positive and easy experience with him. He gave us all the information we needed and made the whole process extremely smooth, pleasant and efficient. Thank you! More

by MOLMOYN Verified Customer Verified Customer

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Excellent service , staff is wonderful ! I have been there twice and I am very very happy with the wonderful people, smile, friendly customer service! Thank you there twice and I am very very happy with the wonderful people, smile, friendly customer service! Thank you More

by athinapanagiotidis62 Verified Customer Verified Customer

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Good service—efficient and fast.Express service works Good service—efficient and fast. Express service works well. You are in and out quickly which is most helpful! Representatives were friendly and he Good service—efficient and fast. Express service works well. You are in and out quickly which is most helpful! Representatives were friendly and helpful too! More

by Quiltlady48 Verified Customer Verified Customer

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Very efficient and helpful. Service department picked up my car from work and returned it before my shift was over. I would use them again. my car from work and returned it before my shift was over. I would use them again. More

by TRAVEL0621 Verified Customer Verified Customer

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I was a last minute appointment and I was taken right away. The car was at the dealership for 4 days and I was given a loaner car. away. The car was at the dealership for 4 days and I was given a loaner car. More

by MESSIEREN Verified Customer Verified Customer

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Compared to the last dealership I dealt with it's like night and day. The previous one was a nightmare. Customer service was horribly lacking. night and day. The previous one was a nightmare. Customer service was horribly lacking. More

by ROYCROFTCAROL7 Verified Customer Verified Customer

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When I had an issue regarding pre-paid service it was quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with More

by TURTLEDOCK Verified Customer Verified Customer

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