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Essence Mahoney
Essence Mahoney at Copeland Subaru Hyannis

Essence Mahoney | Page 2

Service Advisor

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
143 Reviews
5.0

143 Reviews

Write a Review

143 Reviews of Essence Mahoney

May 30, 2025

Dealership Rating
Employee Rating

Excellent customer service and support! Quick response to any issue and follow up to resolve any problem! More

by tylrmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Martin, Christian

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May 30, 2025

Copeland Subaru Hyannis responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Copeland Subaru Hyannis provided excellent service and support. If there's anything else we can assist with, feel free to reach out! Bryan Scarpellini Managing Partner

May 23, 2025

Dealership Rating
Employee Rating

The staff was very friendly. The appointment was on time and it did not take a long wait to get my car back. More

by Bronxman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

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May 26, 2025

Copeland Subaru Hyannis responded

Hi Bronxman! We're delighted to hear that our team at Copeland Subaru Hyannis provided you with a timely and friendly experience. Thanks for sharing your feedback! Bryan Scarpellini - Managing Partner - (508) 534-2144

May 16, 2025

Dealership Rating
Employee Rating

Accomodating when scheduling service appointments When needed offer loaner car Service people friendly and keep one informed Not crazy about focus on text messages for updates, prefer direct conversatio More

by ATCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos , Michelle Martin, Christian 👍

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May 16, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your feedback with us! We're glad to hear that our team at Copeland Subaru Hyannis has been accommodating and friendly. We appreciate your input on communication preferences, and we'll keep it in mind moving forward. Safe travels until we see you next time! Bryan Scarpellini Managing Partner

April 25, 2025

Dealership Rating
Employee Rating

Excellent customer service and technicians who service my Outback. I've had my cars serviced at Copeland for many years. It's always been a good experience More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

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Apr 28, 2025

Copeland Subaru Hyannis responded

We're delighted to hear that you've consistently had positive experiences with our team at Copeland Subaru Hyannis. Thank you for your continued trust in us! Safe travels in your Subaru Outback! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

Dealership Rating
Employee Rating

Excellent service and very accommodating to our schedule and appointments. Always curious and pleasant to deal with More

by buffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos

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Apr 28, 2025

Copeland Subaru Hyannis responded

Buffy, thank you for sharing your experience! We appreciate the kind words and look forward to serving you again in the future! - The Copeland Subaru Hyannis Team Bryan Scarpellini - Managing Partner - (508) 534-2144

April 25, 2025

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Employee Rating

Friendly, professional and polite service adviser who patiently answered all my questions. Work was done before predicted time. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Semple

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Apr 25, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're delighted to hear that our service adviser at Copeland Subaru Hyannis provided friendly and efficient assistance. We appreciate your feedback and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 12, 2025

Dealership Rating
Employee Rating

Christian and all of the service front office staff are great, they are not just helpful care! More

by Dkenney4618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Copeland Subaru Hyannis responded

We're happy to hear that Christian & the team provide you with such excellent service! Thanks for being a Copeland Subaru Hyannis customer - we look forward to seeing you next time! Best, Bryan Scarpellini Managing Partner

April 05, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is willing to spend the time with you and give clear and concise answers. I've had times couldn't figure out how to do something and I show up and got my answears. Very nice peop More

by lmrwz48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Tristan Lai-Santos , Michelle Martin

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Apr 07, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team was able to provide clear answers and assist whenever needed. We appreciate the kind words and look forward to serving you again in the future! Bryan Scarpellini Managing Partner

April 05, 2025

Dealership Rating
Employee Rating

Always very friendly and prompt. Comfortable waiting area. They discuss completely any work that is needed before performing it. More

by alcurtis48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristan Lai-Santos, Cole Semple

Print
Apr 07, 2025

Copeland Subaru Hyannis responded

We're glad to hear that our team provided friendly and prompt service, along with a comfortable waiting area. Thank you for sharing your experience with Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

March 31, 2025

Dealership Rating
Employee Rating

Trusting Experts Knowledgeable Honest fair caring friendly clean affordable comprehensive. I trust these people implicitly. More

by Ebrockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Scarpellini, Patrick Packenham, Tristan Lai-Santos, Cole Semple , Michelle Martin

Print
Apr 01, 2025

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback about our team here at Copeland Subaru Hyannis! We're delighted to know that our service meets your expectations and we look forward to seeing you next time. Take care! Best, Bryan Scarpellini Managing Partner

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