Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
761 Reviews
4.9

761 Reviews

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761 Reviews of Ernest Biondolino

January 27, 2026

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Employee Rating

Absolutely love the service from the service center. starting with the people that helped me scheduled my appointment on the phone, all the way down to checkout. Everyone is so nice and really takes the More

by khpanchoo
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Fields

Jan 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 27, 2026

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The Service Center employees have always been respectful, helpful, knowledgeable, willing and able to help me with my car repairs in any way they can and have always had my car repaired very quickly! I also More

by ROXANEPOTUCEK
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rittweger (5 star rating!!!)

Jan 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 22, 2026

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I can't say enough good things about Joyce Honda Rt 10 service department. From arriving, to intake, the maintenance technicians, the service advisors especially Ernesto and Lloyd. The staff at the c More

by hikamm13@gmail.com
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, Lloyd Wilson , Mike P, Gabby, Juliana Chris Garcia to name a few

Jan 24, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

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quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. More

by anvesh
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Workmanship
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Recommend Dealer
Yes
Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

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all good. very courteous service and in timely manner would surely recommend to other people More

by DHIRUPTL
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Recommend Dealer
Yes
Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

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Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17
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Recommend Dealer
Yes
Jan 19, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 15, 2026

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Ernest Biondolillo is a great service advisor. Him and his team always go above and beyond to ensure my car is working properly is done on time and gives me a fair price. More

by SRBROTHMAN
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 06, 2026

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Terrible experience. Went for oil change and they suggested transmission fluid be changed which I agreed to. Next day car making terrible noise that it was not making. More

by KT
Workmanship
Recommend Dealer
No
Jan 07, 2026

Joyce Honda responded

We’re truly sorry to hear about this experience and completely understand why you’d feel frustrated and concerned. What you described is not the level of care or attention we expect to provide, especially for a service as routine as an oil change or fluid service. We sincerely apologize for the repeated visits, the initial misdiagnosis, and most importantly for the transmission fluid being left a quart low. We understand how alarming it is to be told this after experiencing unusual noises, and your concern about potential long-term damage is completely valid. This should not have happened, and we take responsibility for the inconvenience and worry it caused. We also apologize for your prior visit where oil was accidentally sprayed on your vehicle and for the added wait time and unpleasant odor afterward. That situation, combined with this most recent one, understandably adds to your disappointment. That said, we truly appreciate you recognizing Ernest. He consistently goes above and beyond for our customers, and we’re grateful you acknowledged his professionalism and dedication. Your feedback about both the positive and negative aspects of your visit is extremely important to us and will be shared with our management team Erik Matos so we can address training and quality-control issues directly. We would welcome the opportunity to speak with you personally, address your concerns about your vehicle, and work toward making this right. Please feel free to contact us directly so we can assist further. Thank you for bringing this to our attention. Best Regards, The Service Team at Joyce Honda Erik Matos 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

January 02, 2026

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Service is Always great here. Service advisors are top notch like Ernest, who I deal with all the time. Never had a problem. More

by ceflopez
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Recommend Dealer
Yes

Other Employees Tagged: Erik Matos, Eric Zacatenco

December 28, 2025

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Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
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Recommend Dealer
No
Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

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