Erica Wells
Erica Wells at MINI of St Louis

Erica Wells | Page 14

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
218 Reviews

Dealership Experience

1 yr, 10 mos

4.9

218 Reviews

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218 Reviews of Erica Wells

July 21, 2025

Dealership Rating
Employee Rating

The service coordinator was excellent and the support staff are very service oriented. It is always a good experience there! More

by Tomkempker
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are glad that you always have a good experience during your visits. We look forward seeing you next time! :)

July 18, 2025

Dealership Rating
Employee Rating

Unprecedented service. I will come here again and again anytime I need something for my Mini! More

by cburkleygordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled that we always provide a great experience for you and your MINI. We hope to keep your MINI running for many more miles. :)

July 16, 2025

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Employee Rating

Everyone at this dealership is so easy to work with. They are understanding and nice and always willing to go the extra mile. More

by Ashley B.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the great review! We are incredibly happy to always go the extra mile to make sure everyone is well taken care of, and their MINI! We look forward to providing the same experience during your next visit. :)

July 09, 2025

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Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)

July 02, 2025

Dealership Rating
Employee Rating

From the moment you drive your car into the service bay, until you pick up your car, you can count on professionalism and courtesy by all the Mini staff. More

by Lisa Marsh
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review. We are thrilled you always have a great experience during your service visits. We hope to continue providing the best service to you and your MINI! :)

June 30, 2025

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Employee Rating

They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re so glad you felt valued and that our team cared for your MINI as if it were their own. That’s exactly the experience we aim to provide every visit!:)

June 26, 2025

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Employee Rating

Erica the service associate is a true professional. She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive More

by Lucia
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer

Sep 15, 2025

MINI of St Louis responded

Thank you for sharing such great feedback! We’re so glad Erica was able to get you taken care of right away and that Spencer’s detailed video inspection made the process clear and easy. We truly appreciate your recommendation and look forward to serving you again. :)

June 23, 2025

Dealership Rating
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I love working with mini of St. Louis - they always provide excellent customer service in every department, and they make me feel like my business is important to them. I’ve had tw More

by villagelarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers, Sam Hall

Sep 15, 2025

MINI of St Louis responded

Thank you for your wonderful feedback and for trusting us with not just one, but two MINIs, with another on the way! We’re so glad our team makes you feel valued across every department. We can’t wait to help you into your next MINI this winter! :)

June 21, 2025

Dealership Rating
Employee Rating

I recently had my brakes serviced at the Mini of St. Louis dealership. They always are kind, courteous, and informative about what work will need to be done. Also, they have a great workspace to be util More

by pittman.katheryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Sep 17, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad our team kept you well-informed during your brake service and that you enjoyed the workspace while waiting. We look forward to welcoming you back for future visits!

June 18, 2025

Dealership Rating
Employee Rating

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality. More

by mrwillis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Aug 10, 2026

MINI of St Louis responded

Thank you for the review! We are pleased that your service visit was great. Thank you for choosing MINI of xx. Louis! :)

Jun 18, 2025

mrwillis89 responded

Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality.

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