Steve Pfeiffer

I trust my mini to get the best care at this dealer. The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when wo The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when working with the service staff, the seats are attractive but too narrow. A small issue for an otherwise stellar experience. More

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So easy to work with and they understood my concerns and issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the issues with my car and fixing it. I can't say enough about Mini of xx. Louis and the work they perform and the kindness they share. More

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Mini of xx. Louis has been amazing. A great service department and an awesome parts department. They always take excellent care of me and my wife.. their staff i Louis has been amazing. A great service department and an awesome parts department. They always take excellent care of me and my wife.. their staff is so professional and courteous. We would highly recommend.!! More

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Service Manager looks and act like he is sick of his life and job , and have a bad attitude, and you should be let go and hire somebody who is cheerful and have a personality to handle customers. and job , and have a bad attitude, and you should be let go and hire somebody who is cheerful and have a personality to handle customers. More

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Great attitude good work maid sure to show what they found an a plan to fix it found an a plan to fix it More

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From the sale and service and communication this dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything More

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Steve was very informative about what needed to be fixed on my car and what could wait. Appreciated his honesty. on my car and what could wait. Appreciated his honesty. More

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Always professional and helpful. They are usually able to fit me in for an urgent need. I like that they send a video of the work on my car, offer a loaner car, and wash the car. I They are usually able to fit me in for an urgent need. I like that they send a video of the work on my car, offer a loaner car, and wash the car. It’s also the cleanest service department I’ve ever seen More

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Excellent service, explanation and video good bedside manner, courtesy car for your conscience and competitive pricing manner, courtesy car for your conscience and competitive pricing More

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I had a good experience with this dealership. Everyone is very polite and they are honestly interested in getting my Mjni back to running great without any service that’s not 100% needed. Great Everyone is very polite and they are honestly interested in getting my Mjni back to running great without any service that’s not 100% needed. Great servixe@! More

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