Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
218 Reviews

Dealership Experience

1 yr, 10 mos

4.9

218 Reviews

Write a Review

218 Reviews of Erica Wells

September 18, 2026

Dealership Rating
Employee Rating

I trust my mini to get the best care at this dealer. The people are professional and the jobs gets done quickly. When I have a concern I feel heard and not dismissed. They could use larger seats when wo More

by Amelia.neely.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Steve Pfeiffer

Sep 18, 2026

MINI of St Louis responded

Amelia, thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Our team will love to read the kind words you left about their service!

September 11, 2026

Dealership Rating
Employee Rating

So easy to work with and they understood my concerns and issues with the car. Extremely kind and generous they came to my home and got my car and left a loaner for me and they did a fabulous job finding the More

by carterpamela3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 14, 2026

MINI of St Louis responded

Thanks for the 5 - star review! We're delighted to hear you enjoyed our service department along with the loaner. Providing excellent services to our customers is one of our main goals, and your feedback motivates us to keep going strong!

September 09, 2026

Dealership Rating
Employee Rating

Excellent staff and friendly service. I can count on honest suggestions and timely communication. It makes owning my Mini more fun knowing that they are there to support me. More

by fraumcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 04, 2026

Dealership Rating
Employee Rating

From the sale and service and communication this dealership is A+. It's rare to find these days a dealership that actually communicates and doesn't try to always nickel and dime you with everything More

by TWENTYMILES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 04, 2026

MINI of St Louis responded

Thank you for the great review, and for being a great customer! We are pleased to know about your positive experience with us. We are grateful for you choosing Mini of xx. Louis!

August 27, 2026

Dealership Rating
Employee Rating

Excellent service, explanation and video good bedside manner, courtesy car for your conscience and competitive pricing More

by ldhink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Aug 27, 2026

MINI of St Louis responded

Thank you for the wonderful review! We’re glad to hear your appointment went smoothly and that you enjoyed the technician video and personalized attention from our service team. We look forward to seeing you and your MINI next visit! :)

August 26, 2026

Dealership Rating
Employee Rating

MINI of xx. Louis provides outstanding quality and service. I've yet to have a poor experience there. More

by ERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

MINI of St Louis responded

Thank you for your kind words! We’re so glad to hear our team made sure you had excellent service. We look forward to assisting you next visit. :)

August 25, 2026

Dealership Rating
Employee Rating

There's service lady was very nice. The price that they wanted to charge me. To repair my 2014 min cooper was $9000 to put a differential. In my 2014, Mini Cooper was absolutely crazy. More

by stuarthaag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 24, 2026

Dealership Rating
Employee Rating

Scheduled my repair immediately. Car finished when promised. Nothing more to say. Last time I fill out a review. This is ridiculous. More

by john.w.wallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

MINI of St Louis responded

Thanks for the " FIVE STAR " review! We look forward to serving you many more visits ahead. If there's anything else we can do for you, don't hesitate to let us know!

August 11, 2026

Dealership Rating
Employee Rating

Thorough, kind, knowledgeable, accurate, always willing to help and listen to every concern big or small. More

by ardell.mays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

August 11, 2026

Dealership Rating
Employee Rating

Friendly service, with great communication! It's actually enjoyable to visit their service department. Thanks, Steve! More

by melania324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

1
...

Dealership Inventory (188 Vehicles)

used 2023 Subaru Forester car, priced at $31,094
2023 Subaru Forester
used
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2027 MINI Hardtop car, priced at $27,349
2027 MINI Hardtop
new
Nanuq White Metallic exterior
Automatic
Front-wheel Drive
used 2025 MINI Countryman car, priced at $29,994
2025 MINI Countryman
used
Midnight Black II Metallic exterior
Automatic
All-wheel Drive
new 2027 MINI Countryman car, priced at $54,174
2027 MINI Countryman
new
Midnight Black II Metallic exterior
Automatic
All-wheel Drive
new 2026 MINI Countryman car, priced at $36,574
2026 MINI Countryman
new
Blazing Blue Metallic exterior
Automatic
All-wheel Drive
used 2023 Kia Forte car, priced at $16,494
2023 Kia Forte
used
Snow White Pearl exterior
CVT
Front-wheel Drive