Erica Wells | Page 2

The service is good, Erica is a great representative. However the past two times my car has been gone in for normal maintenance,it has had to go right back to the dealer for pretty big issues. Things tha However the past two times my car has been gone in for normal maintenance,it has had to go right back to the dealer for pretty big issues. Things that would be found in a 2 mile test drive. They have dealt with it really well, but I have low efficacy when it comes to the quality of automotive service. Very frustrating when an oil change leads to your car overheating and a 2 night stay. More

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Always treat me like a king. Accommodated me on short notice. Don’t regret anything about the entire process of owning a Mini through them Mini of xx Louis, from purchase to serv Accommodated me on short notice. Don’t regret anything about the entire process of owning a Mini through them Mini of xx Louis, from purchase to service, 5 star. More

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Stl mini has the correct parts for the mini and know how to use them! to use them! More

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They have taken good care of my Mini's since 2019! I like the coffee machine. I like the coffee machine. More

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I always enjoy seeing the crew in service. We always have a great time. They are always professional. We always have a great time. They are always professional. More

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The workers are kind and very thorough with their explanations of what work they are doing on your vehicle. explanations of what work they are doing on your vehicle. More

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You were all helpful and courteous and very polite and timely. Thank you very much, I felt very welcomed and appreciated timely. Thank you very much, I felt very welcomed and appreciated More

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Very professional in every aspect of buying a car, getting it serviced and follow up to verify you are 100% satisfied with your experience. getting it serviced and follow up to verify you are 100% satisfied with your experience. More

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The dealership has always been open, understanding, respectful, informative and solution minded to customer inquiries and feedback. It’s nice to hear upfront what they can and cannot support from servi respectful, informative and solution minded to customer inquiries and feedback. It’s nice to hear upfront what they can and cannot support from servicing to vehicle setup to sales. Really appreciate the MINI team’s willingness to help and not be pushy. More

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Overall nice experience. There was some snooty glaring going on. Expected behavior because I don’t look like the typical customers There was some snooty glaring going on. Expected behavior because I don’t look like the typical customers More

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