Steve Pfeiffer | Page 2

MINI of xx. Louis provides outstanding quality and service. I've yet to have a poor experience there. Louis provides outstanding quality and service. I've yet to have a poor experience there. More

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Always provides excellent customer service. They have always provided a loaner when needed. All the employees I deal with provide me with updates and options. They have always provided a loaner when needed. All the employees I deal with provide me with updates and options. More

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Thorough, kind, knowledgeable, accurate, always willing to help and listen to every concern big or small. to help and listen to every concern big or small. More

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Friendly service, with great communication! It's actually enjoyable to visit their service department. Thanks, Steve! It's actually enjoyable to visit their service department. Thanks, Steve! More

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Any questions we had we answered in a round about way or “you will have to make another appointment for an additional charge” when asked didn’t we just pay to have this done it was oh no that is additional “you will have to make another appointment for an additional charge” when asked didn’t we just pay to have this done it was oh no that is additional and we didn’t ask if you wanted that done. Or why is this warning light on the answer was it will go off eventually…but it has not. More

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Took it in for service because the idiot light was on! $2100 later I picked it up and the service light is still on. Taking it back the day after it supposedly got fixed. Not happy. $2100 later I picked it up and the service light is still on. Taking it back the day after it supposedly got fixed. Not happy. More

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I have been a customer of this dealership for sixteen years. They provide outstanding customer service! years. They provide outstanding customer service! More

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The service has been efficient and exceptional for many years. I appreciate the effort they put into ensuring that everything needed is taken care of (and my car is always sparkling when ready). I usually years. I appreciate the effort they put into ensuring that everything needed is taken care of (and my car is always sparkling when ready). I usually wait for service and enjoy the environment. More

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Everyone knows me, my Mini and they give exceptional service. Prompt and attention is paid to th details. And, they wash my car! service. Prompt and attention is paid to th details. And, they wash my car! More

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I appreciate the service department being flexible & adjusting my appointment when needed. Easy after hours drop off worked well. adjusting my appointment when needed. Easy after hours drop off worked well. More

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