Erica Wells
Erica Wells at MINI of St Louis

Erica Wells | Page 13

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
218 Reviews

Dealership Experience

1 yr, 10 mos

4.9

218 Reviews

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218 Reviews of Erica Wells

August 14, 2025

Dealership Rating
Employee Rating

One of the best experiences I have ever had, from initial phone contact to picking up my car after the repairs. More

by Nikki
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott

Sep 10, 2025

MINI of St Louis responded

Thank you for the great review! We are incredibly glad that you had one of the best experiences during your service process! We look forward to helping again next time you need us!

August 14, 2025

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Have purchased three MINIs from our trusted salesman, Bill Harada. We always receive prompt, thorough, honest service. And MINIs are so xxxx cute and fun to drive!! More

by Bo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 10, 2025

MINI of St Louis responded

Thank you for your continued trust in both Bill and MINI of St. Louis! We’re so glad you’ve enjoyed three MINIs with us, they really are as fun to drive as they are cute. We appreciate your loyalty and can’t wait to keep you smiling behind the wheel for years to come. :)

August 13, 2025

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Mini of St. Louis provides the best service! They are very professional and prompt. They answered all of my questions and are great to work with. I highly recomm More

by christydblum
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are glad that we provided the best service for you and your MINI during your visit! :)

August 09, 2025

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All members of your staff are truly amazing. Everyone there goes out of their way to be helpful. We hope to continue to do business with this dealership in the future. More

by clgreenw
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , Bill Harada

Sep 11, 2025

MINI of St Louis responded

Thank you for your thoughtful words! We’re so glad our team’s dedication and care made such a positive impression. We value your support and look forward to continuing to serve you in the future!

August 06, 2025

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Tires had trouble one nail and one bubble. I would think that the bubble would be covered under warranty but no I had purchased insurance the tires. So that covered it. Also I had lost for n More

by forney49
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Sep 29, 2025

MINI of St Louis responded

Thank you for your feedback! We truly appreciate your loyalty to MINI over the past 20 years and are sorry to hear about your recent frustrations. We understand how disappointing unexpected expenses can be, especially with something as important as tires and trim parts. Our team must follow MINI’s warranty and coverage guidelines, which sometimes means repairs or replacements cannot be completed under warranty if not approved by MINI directly. That said, your trust and enjoyment of MINI are very important to us, and we’d love the chance to help you explore solutions so that the fun of MINI ownership continues for you.

August 02, 2025

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Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

July 31, 2025

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Responsive, professional, service that keeps you informed regarding actin’s needed and costs throughout the process of service. More

by Wfpotter17
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Recommend Dealer
Yes
Sep 12, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are extremely happy that Erica provided you responsive and professional service during your service visit. We look forward to taking care of you and your MINI for many more miles! :)

July 30, 2025

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Extremely friendly and helpful staff. Excellent service department. They even asked me if I wanted my car washed when I picked it up from service. More

by mixmellor74
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Recommend Dealer
Yes
Sep 12, 2025

MINI of St Louis responded

Thank you for your 5-star review! We are thrilled you had an excellent service visit! We look forward to seeing you next time. :)

July 23, 2025

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I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
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Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for a 5-star review! We love hearing that you feel supported by our team from sales to service. Building lasting relationships is what MINI is all about, cheers to many more miles together! :)

July 23, 2025

Dealership Rating
Employee Rating

Every time I have to visit Mini of St Louis it’s always very respectful and I feel comfortable talking to each staff. Always greeted with and handshake or smile. The staff they have working there are amazi More

by Jeph
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Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for thoughtful feedback! We’re so glad our team consistently makes you feel welcome, respected, and cared for. We truly appreciate your trust and look forward to seeing you again next visit! :)

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