Eric Harrelson

The whole atmosphere in this dealership was warm and peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least peaceful. Walter was extremely patient and we had some very specific needs in a vehicle to accommodate some health issues. Overall this was the least stressful experience that I have ever had at a car dealership. Every staff member we encountered went well above and beyond my expectations! More

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Dean Team employees and service department have been consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Fores consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Forester done at Dean Team and would not even consider going anywhere else. My salesman John was outstanding and always very willing to answer every question In a timely manner. I consider Dean Team like family More

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This is one of the best places to buy a car in Missouri. People, process, and the overall ease as a whole, is incredible. People, process, and the overall ease as a whole, is incredible. More

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I have been a Dean Team customer since 2012. I started with Annie in servicing my 2008 Tribeca. I bought my Subaru Forrester in 2019 from Dean Team. In 2021 I met Sam Grovert and have worked I started with Annie in servicing my 2008 Tribeca. I bought my Subaru Forrester in 2019 from Dean Team. In 2021 I met Sam Grovert and have worked with Sam for leasing of my 2022 Forester Wilderness, the purchase of my 2023 WRX Limited and my 2024 WRX Limited. Sam has also worked with us to purchase our 2022 Outback. Sam and Annie are the best in the business and are an asset to the Dean Team. Their personal service, care and ability to dial in to the needs of the customer are unmatched. Sams ability to anticipate the needs of the customer is uncanny! I also say the same about Annie. I will always be a Dean Team Subaru customer. More

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I had a great experience when I purchased my 2025 Subaru Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in th Forester. Sam my sales person was great and already knew the features of the 2025 model. The entire Dean Team employees have always been super in the past with my service. This is my second Subaru. I owned a Legacy before this Forester. Eric Harrelson was and always has been a great help with any and all needs. The service department has many good employees and my go to is Annie. I had a great experience!! More

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I enjoyed a wonderful experience working with Sam. Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with sev Not only was Sam professional but was very knowledgeable, even on the new 2025 Forester that I purchased. I enjoy a very nice relationship with several of the Dean Team Subaru employees. More

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Bought 2 cars from them and they still tried to screw me over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. over! My first Crosstrek hybrid died after 6 years (nightmare with the service department!!) Then I bought a second crosstrek when the first died. I like the car and my situation was such that I could not spend the time shopping around. The salesman was great but service department TOTALLY sucked. Very bad experience with their policies. My salesman is not listed below but he was great! More

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Carl was very knowledgeable and professional. Made everything smooth and easy! Will definitely be my first call for my next car!! Made everything smooth and easy! Will definitely be my first call for my next car!! More

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We had a couple issues with my windshield replacement, but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My su but it has been resolved. I was given a loaner car for the weekend while they addressed the situation, and I was very appreciative of that. My suggestion would be to communicate what’s being done with a customer’s vehicle. My frustration came from not knowing why something was done the way it was, but once it was explained, I understood. I think some quality training could be beneficial for the service team to take a bit more pride and care in the work they send out there. Everyone I worked with was completely professional and kind. More

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The team at Dean Team Ballwin is great, they understood what was important to me in my car decision and they found the perfect car at a great price. They also were very kind and patient the rough the proc what was important to me in my car decision and they found the perfect car at a great price. They also were very kind and patient the rough the process. Thank you Dean Team More

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