Annie Thompson

Subaru always goes above and beyond to make their customers 100% satisfied on their service. I have purchased three Subaru since 2021 and what they will do to make sure you are happy is above and bey customers 100% satisfied on their service. I have purchased three Subaru since 2021 and what they will do to make sure you are happy is above and beyond. The way they have helped me and taken care of me is why I’m loyal to them. More

Report | Print

Working with the Dean Team service and sales agents has always been a very pleasant experience. The sales agent went out of her way to make the purchase of my new Crosstrek Wilderness an easy process. Th always been a very pleasant experience. The sales agent went out of her way to make the purchase of my new Crosstrek Wilderness an easy process. This is the third Subaru that I have purchased from Dean Team. The first Subaru my wife and I purchased is still being driven today. Not bad for a 22 yr old ForesterXS. I would definitely recommend giving The Dean Team a look if you are wanting to purchase a new Subaru. They have a great team of professionals in service and sales that make owning a Subaru a pleasure. More

Report | Print

Dear Keevin, I would like to commend and compliment your service department. I have been getting my car serviced by Dean Team going on 17 years. While I know I can probably get my car serviced more ch your service department. I have been getting my car serviced by Dean Team going on 17 years. While I know I can probably get my car serviced more cheaply someplace else, the service, experience and kind folks at Dean gives me the confidence that all will be done correctly. I especially appreciate Annie, one of your Service Team. She has been my rep for almost all these years and her kindness, and understanding makes her feel like a trusted friend. I came in yesterday with no appointment- I was in a panic because of a broken lug nut. I know- what’s small to some is huge to an 80 year old! I was in and out in less than an hour. Thank you again, Connie Watkins Sent from AT&T Yahoo Mail for iPhone More

Report | Print

We love Dean Team Subaru! We have bought seversl vehicles from them and have never been disappointed. We highly recommend them. We have bought seversl vehicles from them and have never been disappointed. We highly recommend them. More

Report | Print

Lici simplified the buying process and made it a positive experience. I highly recommend working with Luci if you’re interested in purchasing a vehicle. experience. I highly recommend working with Luci if you’re interested in purchasing a vehicle. More

Report | Print

There was no pressure— just honest communication and excellent customer service. She answered all my questions, kept everything smooth and efficient, and truly went above and beyond. If you’re looking f excellent customer service. She answered all my questions, kept everything smooth and efficient, and truly went above and beyond. If you’re looking for someone who genuinely cares about her customers and makes buying a car enjoyable, I highly recommend asking for Luci! More

Report | Print

Dean Team Subaru, and Johnny Ostlund have been the best experience I have ever had in buying and servicing my two Subaru cars, both of which I purchased through them. Their concern to meet my needs and ans experience I have ever had in buying and servicing my two Subaru cars, both of which I purchased through them. Their concern to meet my needs and answer my questions has been exemplary. No pressure, no fast talking, just great personal service. Their service department personnel and technicians provide outstanding support too. More

Report | Print

The service I experienced on April 10 was excellent. I was very impressed with ever person I came into contact with. Kudos to you and this amazing team. Annie was wonderful in helping me schedule my I was very impressed with ever person I came into contact with. Kudos to you and this amazing team. Annie was wonderful in helping me schedule my vehicle for service and checked me in with kindness and professionalism. She also went above and beyond, arranging for a porter to pick me up from Spirit Auto Body following my appointment. The communication day of service was great. Duke checked me out when I came to pick up my car, and was also professional, kind, and helpful with the porter. Annie even recognized me (I'm a first-time customer) and checked, as I was leaving, to ensure I had the ride we had arranged. The porter (Michael, I think) was also wonderful, and we had a great chat on the way back to the dealership. He had lovely things to say about working for Dean Team. More

Report | Print

I’ve been a customer of this dealership for the past 10 years, and this is the first review I’ve ever written. I’ve actually been wanting to share this for a while, but it wasn’t until I brought my car in years, and this is the first review I’ve ever written. I’ve actually been wanting to share this for a while, but it wasn’t until I brought my car in for an oil change this afternoon that I realized I truly owe Duke Iwata a stellar review. Back in August 2025, I brought in my 2017 Subaru Forester for a wobbling noise on the driver side. When I later heard a creaking sound in October, Duke got me in right away and arranged a loaner car, which I really appreciated. The Service team discovered that loose bolts in the lower control arm—left from the previous repair—were the cause. Duke was completely honest, took responsibility, and ensured the fix was done at no charge. Duke was attentive, helpful, and made the whole situation stress‑free. I’m grateful for the quick service, the loaner car, and the honesty. Highly recommend working with him. More

Report | Print

My experience with Dean Team Subaru has been great from sales to service. I had an Audi prior to buying my most recent Subaru (my second Subaru from Dean Team) and the service experience was terrible e sales to service. I had an Audi prior to buying my most recent Subaru (my second Subaru from Dean Team) and the service experience was terrible every time I went in - I dreaded it. This is one of the reasons I traded in the car - I missed the customer service from Dean Team Subaru. The staff has always been helpful, patient and fair. More

Report | Print