Duke Iwata

There was no pressure— just honest communication and excellent customer service. She answered all my questions, kept everything smooth and efficient, and truly went above and beyond. If you’re looking f excellent customer service. She answered all my questions, kept everything smooth and efficient, and truly went above and beyond. If you’re looking for someone who genuinely cares about her customers and makes buying a car enjoyable, I highly recommend asking for Luci! More

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Dean Team Subaru, and Johnny Ostlund have been the best experience I have ever had in buying and servicing my two Subaru cars, both of which I purchased through them. Their concern to meet my needs and ans experience I have ever had in buying and servicing my two Subaru cars, both of which I purchased through them. Their concern to meet my needs and answer my questions has been exemplary. No pressure, no fast talking, just great personal service. Their service department personnel and technicians provide outstanding support too. More

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Shawn was very friendly and informative and patient. He explained many features before we purchased the car, and he clarified even more 2 months after we bought the car. He was a pleasure to work wit He explained many features before we purchased the car, and he clarified even more 2 months after we bought the car. He was a pleasure to work with. More

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Help us in a time of need very friendly. Gave up opinion and son left happy . He talked to my son Thur the process and made my son very happy.we also had our dog with us got told we could Gave up opinion and son left happy . He talked to my son Thur the process and made my son very happy.we also had our dog with us got told we could bring him in he even got a treat🤗 More

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Fast, friendly, professional service. I was treated with the utmost respect. Every employee was extremely helpful. I was treated with the utmost respect. Every employee was extremely helpful. More

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The service I experienced on April 10 was excellent. I was very impressed with ever person I came into contact with. Kudos to you and this amazing team. Annie was wonderful in helping me schedule my I was very impressed with ever person I came into contact with. Kudos to you and this amazing team. Annie was wonderful in helping me schedule my vehicle for service and checked me in with kindness and professionalism. She also went above and beyond, arranging for a porter to pick me up from Spirit Auto Body following my appointment. The communication day of service was great. Duke checked me out when I came to pick up my car, and was also professional, kind, and helpful with the porter. Annie even recognized me (I'm a first-time customer) and checked, as I was leaving, to ensure I had the ride we had arranged. The porter (Michael, I think) was also wonderful, and we had a great chat on the way back to the dealership. He had lovely things to say about working for Dean Team. More

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I’ve been a customer of this dealership for the past 10 years, and this is the first review I’ve ever written. I’ve actually been wanting to share this for a while, but it wasn’t until I brought my car in years, and this is the first review I’ve ever written. I’ve actually been wanting to share this for a while, but it wasn’t until I brought my car in for an oil change this afternoon that I realized I truly owe Duke Iwata a stellar review. Back in August 2025, I brought in my 2017 Subaru Forester for a wobbling noise on the driver side. When I later heard a creaking sound in October, Duke got me in right away and arranged a loaner car, which I really appreciated. The Service team discovered that loose bolts in the lower control arm—left from the previous repair—were the cause. Duke was completely honest, took responsibility, and ensured the fix was done at no charge. Duke was attentive, helpful, and made the whole situation stress‑free. I’m grateful for the quick service, the loaner car, and the honesty. Highly recommend working with him. More

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I have nothing but good things to say about my Subaru Service team. From the service desk to the shop and parts people, they are true professionals. I've had my Forester nearly nine years and never had Service team. From the service desk to the shop and parts people, they are true professionals. I've had my Forester nearly nine years and never had to bring it in for anything but routine maintenance. Thank you Dean Team More

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Shannon, Scott, and Paul were spectacular as usual. Always attentive and easy to deal with. Would recommend those 3 and the dealership to anyone Always attentive and easy to deal with. Would recommend those 3 and the dealership to anyone More

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I purchased my first Subaru from Dean Team in 2011. I have used them for my service needs as I found them them to be honest and fair. Annie and Duke in the service department always make me feel comfor I have used them for my service needs as I found them them to be honest and fair. Annie and Duke in the service department always make me feel comfortable. We just purchased our second Subaru in 2026 and John was easy going and patient with us. More

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