Eric Chairis
Eric Chairis at Big Star Hyundai

Eric Chairis

Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.2
36 Reviews
4.2

36 Reviews

Write a Review

36 Reviews of Eric Chairis

March 27, 2025

Dealership Rating
Employee Rating

We had a great experience with ERIC CHAIRIS! Very professional and friendly! GREAT! Explained everything well! Loved the technology you are using! More

by kahill8016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks

Mar 27, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 29, 2025

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Employee Rating

The dealership was very helpful and friendly as soon as I walked in, I would definitely recommend. More

by ergaitan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Durran Starks, Valor Ojeda

Jan 29, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

January 13, 2025

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Employee Rating

They did overcharge me for the 2025 Santa Fe I got it from them.. cruelty they changed the price and make me sign all documents.. i try to get this people on the phone after I find the difference.. nob More

by DANIEL.YOHANNAN094
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Hernandez, Alex Jones

Jan 16, 2025

Big Star Hyundai responded

Thank you for your review. We're sorry to hear about your experience. We take customer satisfaction very seriously and want to make things right. Please feel free to contact me directly at crussell@bigstarhyundai.com. Chris Russell, General Sales Manager.

Jan 17, 2025

DANIEL.YOHANNAN094 responded

Hi .. Chris I did called you left a voicemail today and I sent a email yesterday , you did not respond to me yet .. here I am attaching the email message Hi .. I want to let you know that today (1/15/25)is the due date for (2020 Santa Fe ) the car I traded with you guys I not going to make any payments because I transfer the owner ship to you (Big Star Hyundai)on 1/4/2025 .. I got email notification from Hyundai Finance stating that The payment is past due Also you guys overcharged me $1295 for 2025 Santa Fe , the total price of the car is $36,230 you guys are selling it to me $ 37,525 it’s a daylight fraud business you guys are doing especially your sales team.. I feel like all of their mind set is same ..just ripped off customers Thank you

January 08, 2025

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very helpful. quick and to the point. explained in detail the process. eric was great 10/10 More

by morales.briana83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2025

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 10, 2024

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Eric, Mark, and Marcos were very good! "Thank You" to them & Big Star Hyundai Friendswood Tx. for making me very happy!!! More

by smithtoosweet403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Rodriguez , Mark, who assist Eric Chairis

Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

October 18, 2024

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Best sales man Eric Charis very professional. I will be recommending more people your way. More

by Ray
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 08, 2024

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I drove 12 hrs. for my new truck that I got for my bday. I asked Rose (saleswoman) for pictures of underside of car. I noticed oil smeared around transfer case, upo More

by aem169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Russell , Rose Rodriguez, Teresa Ivey, Scott Kimbrough

Oct 08, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 04, 2024

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Very professional, they work with you. A blessing for my family we needed reliable transportation and now we have all respects owed to Mr eric More

by mraturner072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 20, 2024

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Employee Rating

Unfortunately I can’t say too much nice about this dealership. I’ve been waiting 3 weeks to take delivery of a used car. I can’t get anyone from service to answer my call and it seems I’m forgotten ab More

by medicsolo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Caldwell

Sep 20, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

September 19, 2024

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Employee Rating

Everyone was very helpful and friendly. Great customer service. They made the whole process seamless. More

by Darrell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez , Sean Opersteny

Sep 20, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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