Eric Ahart
Eric Ahart at Joe Machens Capital City Ford

Eric Ahart | Page 2

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Eric Ahart

April 11, 2026

Dealership Rating
Employee Rating

Unable to figure out my problem. After several visits Eric is still working with me to try to figure out this problem. I will update my review once this problem has been solved. More

by homeentertainmentservices
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Ahart

Apr 16, 2026

Joe Machens Capital City Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. GSM - Harold Love hlove@machens.com

April 11, 2026

Dealership Rating
Employee Rating

I went in because Ford tech support was insistent that I must get the newest version of SYNC updated to solve all of my problems, turns out they had no clue what they where talking about but the guys at Cap More

by MARYE.CHRISTOPHER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Apr 11, 2026

Joe Machens Capital City Ford responded

We appreciate you sharing how Michael and the service team resolved your SYNC issues and reset your Ford Escape app. Thank you for the positive review. Safe travels!

April 07, 2026

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Employee Rating

Over priced and incompetent. The parts were twice as much as I could have brought them elsewhere. The labor charged was more than flat rate. I had to have the vehicle towed back More

by BMAC1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2026

Joe Machens Capital City Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. GSM - Harold Love hlove@machens.com

April 01, 2026

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Haider and Mike Gross were most helpful to us and we always get excellent service here at Ford. We have purchased many new vehicles here through the years!!! More

by barbkirsch
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haider and Mike Gross were most helpful!!!

Apr 01, 2026

Joe Machens Capital City Ford responded

Thank you for the fantastic review and for entrusting our team with your Ford Maverick service and new vehicle purchases. We’re pleased to hear our staff delivered helpful assistance. We look forward to your next visit.

March 26, 2026

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Employee Rating

I made an appointment 2 weeks in advance and paid our deductible and then found out they gave my parts to another customer and couldn't get the parts in till the next week, so I wasted an entire day with More

by kb0ykg
Recommend Dealer
No

Other Employees Tagged: Eric Ahart

Mar 30, 2026

Joe Machens Capital City Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. GSM - Harold Love hlove@machens.com

March 17, 2026

Dealership Rating
Employee Rating

Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 07, 2026

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Employee Rating

They took real good care of me and was very nice and kept me updated on my car More

by mysamr
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Recommend Dealer
Yes
Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
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Recommend Dealer
Yes
Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

February 27, 2026

Dealership Rating
Employee Rating

Our salesman, Jaden, was excellent. Jaden was friends, helpful and professional. He explained the navigation system and other questions were answered. More

by mbds123
Recommend Dealer
Yes

Other Employees Tagged: Eric Ahart

Feb 27, 2026

Joe Machens Capital City Ford responded

It’s great to hear Eric was friendly, helpful, and professional as he walked you through your Ford Expedition’s navigation system and answered all your questions. Thank you for choosing our service and sharing your experience.

February 24, 2026

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Employee Rating

Did good job for what all had to be done with my car and time More

by DANAFAYE64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

Feb 25, 2026

Joe Machens Capital City Ford responded

Thank you for providing this feedback, Dana. We sincerely appreciate your business and look forward to serving you again!

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