Bryan Wyatt
Service Writer
Joe Machens Capital City Ford
807 Southwest Blvd
Jefferson City, MO 65109
59 Reviews
Write a Review59 Reviews of Bryan Wyatt
June 13, 2026
Not good. Had an appointment for an oil change and tire rotation. Took 3.5 hours. While numerous people got there after me and all were done with their oil cha Had an appointment for an oil change and tire rotation. Took 3.5 hours. While numerous people got there after me and all were done with their oil changed and tire rotation and gone. Some before mine even got started. More
Other Employees Tagged: Bryan Wyatt
June 11, 2026
I bought my F-150 in October of last year and 10 days after having the truck i had the air xxxx system mess up. They took my truck for 5 days and fixed the problem. The day after I picked it up the light after having the truck i had the air xxxx system mess up. They took my truck for 5 days and fixed the problem. The day after I picked it up the light came on again. Took it back and was told they replaced 1 part, but not the other one and told me I would have to pay 1,200 to fix. I went to my salesman and was able to get it covered. Brought my truck in for a recall and a shudder issue. Recall was fixed, but shudder wasn't. Two days after picking it up the collision sensor light went off and then all my dash lights went completely black. This truck has been nothing but issues. I traded a truck with zero issues and feel l8ke I got a lemon. In the beginning my salesman ws very responsive and then just blew me off when I messaged him. I had to physically go in to the dealership to confront him with the issues. All in all not extremely happy with my overall experience. More
Other Employees Tagged: Bryan Wyatt
June 08, 2026
It always takes longer to do the service than I think it should. Thank you. should. Thank you. More
Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart
June 06, 2026
Got me in even though I didn’t have an appointment thanks a bunch. I appreciate it a bunch. I appreciate it More
Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart
June 04, 2026
At first Wyatt seemed helpful. However after a few days became unhelpful. Getting a rental car was a massive hassle and we still didn't get one. They couldn't recognize the problem However after a few days became unhelpful. Getting a rental car was a massive hassle and we still didn't get one. They couldn't recognize the problem and after a handful of back and forth calls we finally got our car back with the same issue and with a floorboard full of water. Very unprofessional. More
Other Employees Tagged: Bryan Wyatt
May 29, 2026
The service people were great! The service time was good. The notifications for service is appropriate. The service time was good. The notifications for service is appropriate. More
Other Employees Tagged: Marissa Vander Griend, Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart , Mike Nowicki
May 29, 2026
My car was forgotten about until 4pm when my appointment was at 7:15am. Said parts would be ordered and car could be back in this week and have heard nothing. was at 7:15am. Said parts would be ordered and car could be back in this week and have heard nothing. More
Other Employees Tagged: Bryan Wyatt

