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Bryan Wyatt
Bryan Wyatt | Page 2
Service Writer
Joe Machens Capital City Ford
807 Southwest Blvd
Jefferson City, MO 65109
59 Reviews
59 Reviews
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59 Reviews of Bryan Wyatt
Verified Customer
May 26, 2026
Wyatt was really helpful in getting me schedules and serviced. He offered schedule options, gave me cost estimates, and communicated service updates. I know that my Ford will be serviced right and I fee serviced. He offered schedule options, gave me cost estimates, and communicated service updates. I know that my Ford will be serviced right and I feel the staff at Joe Machens Capital City Ford value my wife and me as customers. More
by gwise06
May 23, 2026
Made a scheduled appointment 3 weeks in advancefor items that are on recall to include the back door latch. My vehicle was kept for two days I missed work and lost money for only one item to be fixed and my that are on recall to include the back door latch. My vehicle was kept for two days I missed work and lost money for only one item to be fixed and my door latch is still broken. Wyatt did not respond to text messages that he initiated as a way to get updates. When calling it was hard to get through and he never knew what was going on with my car or when it would be complete. For having a scheduled service 3 weeks in advance I would think customer service would have some kind of an idea of how long it would take, especially for standard recall items needing fixed. I will never trust this place again More
by kimberlyjoystrom
May 22, 2026
Capital city ford has the absolute best sales team that I have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. More
by one4speedon2wheels
Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart , Mike Nowicki
May 19, 2026
Went for automatic transmission oil and filter change. A couple days later the splash shield underneath the transmission came undone while traveling at night, during a storm and out of town. It appeared t A couple days later the splash shield underneath the transmission came undone while traveling at night, during a storm and out of town. It appeared the shield was not properly reinstalled. More
by kschie01
May 17, 2026
Bryan kept me informed in a timely manner. He also took care of a couple of recalls in addition to original reason for visit thus saving me additional visits. It was a very satisfying experien He also took care of a couple of recalls in addition to original reason for visit thus saving me additional visits. It was a very satisfying experience. More
by rumdo
Other Employees Tagged: Bryan Wyatt
May 16, 2026
I had a poor experience. I took a vehicle in for no sound for the radio and was told it would cost $1000 to fix. That is ridiculous. I took a vehicle in for no sound for the radio and was told it would cost $1000 to fix. That is ridiculous. More
by Dasommerer5
Other Employees Tagged: Bryan Wyatt
May 15, 2026
They are always professional and take care of business the best the can. We have been coming to the dealership for over 20 years. the best the can. We have been coming to the dealership for over 20 years. More
by WIGGLAWN
Other Employees Tagged: Michael Bateman
May 14, 2026
I brought it in for an oil change, tire rotation, and a recall. The $1100 bill was a surprise! I'm not even sure that they rotated the tires. The sheet said the tires look worn and will need replacing soon recall. The $1100 bill was a surprise! I'm not even sure that they rotated the tires. The sheet said the tires look worn and will need replacing soon. They are only 8 months old and we got them from you. More
by Gail.severance
Other Employees Tagged: Bryan Wyatt
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