Eric Ahart
Eric Ahart at Joe Machens Capital City Ford

Eric Ahart

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Eric Ahart

May 29, 2026

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Employee Rating

The service people were great! The service time was good. The notifications for service is appropriate. More

by glorybee44
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2026

Dealership Rating
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Capital city ford has the absolute best sales team that I have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. More

by one4speedon2wheels
Recommend Dealer
Yes
May 22, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear our sales, management, and finance teams made your Ford purchase so enjoyable. We’re thrilled the process went smoothly and appreciate you sharing your experience. We look forward to assisting you again.

May 13, 2026

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Been a customer for 15 years or more . Great sales people and good service people! More

by terryblakenship5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2026

Joe Machens Capital City Ford responded

It means a lot to have you with us for over 15 years. We’re glad our team could take great care of your Ford both in sales and service. We look forward to supporting you again down the road.

May 09, 2026

Dealership Rating
Employee Rating

Very thorough gave great review and great advice. Eric as always very professional and polite to work with. Gave me update during the servicing as well. More

by Ann-Marie Smith
Recommend Dealer
Yes

Other Employees Tagged: Eric Ahart

May 09, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Eric’s professional approach and the detailed advice he provided. It’s great to hear the status updates during your Escape’s service kept you informed. We appreciate your five-star feedback and look forward to supporting your Ford needs again.

May 07, 2026

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ty to all crew who wored on my f-150 love my t4ruck n staff ty to all More

by master_hippy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear you’re loving your Ford F-150 after our team worked on it. We’re glad the staff could help. Feel free to reach out whenever you need us again.

April 30, 2026

Dealership Rating
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RYEN was great to work with thru the entire process. He always does a great job. More

by lbrandt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Ryen’s assistance during your Ford Expedition Max service. We’re pleased he provided reliable support throughout the entire process. We look forward to helping you with any future maintenance needs.

April 27, 2026

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Employee Rating

The recall for a software update was completed in a reasonable amount of time. The check-in process was fast and the recall for a software update was completed in a reasonable amount of time. More

by gjc9949
Recommend Dealer
Yes

Other Employees Tagged: Eric Ahart

Apr 27, 2026

Joe Machens Capital City Ford responded

It’s great to hear our team handled your Ford Expedition software update recall efficiently and provided a fast check-in. Thank you for the five-star rating!

April 24, 2026

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Employee Rating

It was quick. Erica was knowledgeable made the correct decision and solved my issue. Overall experience was good More

by Ann-Marie Smith
Recommend Dealer
Yes

Other Employees Tagged: Eric Ahart

Apr 24, 2026

Joe Machens Capital City Ford responded

We’re glad Eric helped you get back on the road quickly with the right solution for your Ford Escape. It’s wonderful to hear the experience was positive. Thank you for choosing us for your service needs.

April 17, 2026

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Employee Rating

Long wait. I waited 2 hours for an oil change that was only supposed to take 1 hours. More

by acie.hunter
Recommend Dealer
No

Other Employees Tagged: Eric Ahart

Apr 22, 2026

Joe Machens Capital City Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. GSM - Harold Love hlove@machens.com

April 15, 2026

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Employee Rating

Very good service, Well informed about the problem. Repairs we're done on time Thanks More

by NBAKER416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Joe Machens Capital City Ford responded

We appreciate the 5-star review. We’re pleased to hear our team, especially Eric, kept you informed about the needed repairs and completed everything on schedule. Thank you for choosing us for your Lincoln service.

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