Ryen Hatfield
Ryen Hatfield at Joe Machens Capital City Ford

Ryen Hatfield

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.7
138 Reviews
4.7

138 Reviews

Write a Review

138 Reviews of Ryen Hatfield

May 29, 2026

Dealership Rating
Employee Rating

The service people were great! The service time was good. The notifications for service is appropriate. More

by glorybee44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2026

Dealership Rating
Employee Rating

They did a fine job. They helped me get back in my truck and looked when I thought I had forgotten my phone. More

by ESSENBRENDA
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 29, 2026

Joe Machens Capital City Ford responded

It’s great to hear that Ryen and our team could help you get back into your F-150 and locate your phone. Thank you for trusting us with your Ford service.

May 28, 2026

Dealership Rating
Employee Rating

I always ask for Ryan Hatfield. He is very knowledgeable, very friendly and always very helpful. More

by Ladyspends
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 29, 2026

Joe Machens Capital City Ford responded

We appreciate your loyalty in requesting Ryen for your Ford F-150 service. It’s wonderful to hear his friendly and knowledgeable support has been so helpful. We look forward to assisting you again.

May 28, 2026

Dealership Rating
Employee Rating

Had Fords all my life. Never again Still a rear axel recall a year old but no fix for it More

by JANIEANDFRED
Recommend Dealer
No

Other Employees Tagged: Ryen Hatfield

May 28, 2026

Dealership Rating
Employee Rating

Absolutely amazing from start to finish Ryen was great and probably the best advisor I have ever seen. More

by Ryen.hatfield
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 28, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear that Ryen delivered exceptional support from start to finish. Thank you for trusting us with your Ford, and we look forward to assisting you again.

May 28, 2026

Dealership Rating
Employee Rating

Have taken vehicles there for years. Always great service with a smile I will return More

by mitchv66
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 28, 2026

Joe Machens Capital City Ford responded

Thank you for entrusting us with your Mitsubishi Outlander Sport over the years. We’re glad our team’s friendly approach has made your visits positive. Ryen and the rest of our service staff look forward to helping you again.

May 26, 2026

Dealership Rating
Employee Rating

Very helpful and friendly Also very helpful and knowledgeable with getting stuff figured out Great experience More

by KELLSTAR6977
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 26, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your thoughts. We’re glad Ryen and our team handled your Bronco Sport service with friendliness and expertise. We look forward to serving you again.

May 26, 2026

Dealership Rating
Employee Rating

Went in for a 200$ oil change and tire rotation. And it cost me 700$ for other fluid changes. You know the mileage on my truck. It would have been nice to know that before hand. Not everyone can for More

by GUY_PICKERING
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

May 26, 2026

Joe Machens Capital City Ford responded

Thank you, Guy, for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Thank you for your business.

May 22, 2026

Dealership Rating
Employee Rating

Capital city ford has the absolute best sales team that I have ever bought from. From the salesman,sales manager and the F&I team. It was a pleasure to do business with these guys. More

by one4speedon2wheels
Recommend Dealer
Yes
May 22, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear our sales, management, and finance teams made your Ford purchase so enjoyable. We’re thrilled the process went smoothly and appreciate you sharing your experience. We look forward to assisting you again.

May 21, 2026

Dealership Rating
Employee Rating

When 1 of 4 tires that came in was not the right one, Ryen resolved the problem immediately so I could pick up my car on time that day. Reyen was great to work with. Good job! Also the parts department More

by MMARAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Northway

May 21, 2026

Joe Machens Capital City Ford responded

Delighted Ryen quickly sorted the tire mix-up so your Lincoln MKT was ready as scheduled. Our parts department was happy to locate the necessary components for you. Thank you for the five-star review.

1
...

Dealership Inventory (356 Vehicles)

new 2026 Ford F-350 car, priced at $75,762
2026 Ford F-350
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet Traverse car, priced at $29,900
2023 Chevrolet Traverse
used
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
new 2026 Ford Maverick car, priced at $38,727
2026 Ford Maverick
new
Space White Metallic exterior
Automatic
All-wheel Drive
used 2024 Ford Edge car, priced at $28,999
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2017 Honda Civic car, priced at $15,683
2017 Honda Civic
used
White exterior
Automatic
Front-wheel Drive
used 2025 Ford Maverick car, priced at $29,966
2025 Ford Maverick
used
Velocity Blue exterior
Automatic
All-wheel Drive