20 Reviews
Write a Review20 Reviews of Efrain Ponce
October 26, 2024
Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service More
Other Employees Tagged: Bobby Rahmani
October 13, 2024
The Staff take pride in there customer service and always show respect and great customer service show respect and great customer service More
Other Employees Tagged: Qudus Ijelu , Eric in service
October 10, 2024
Great customer service, I had an overall great experience. Very professional and effecient. Got my car back brand new experience. Very professional and effecient. Got my car back brand new More
Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani, Danielle Contaldi
October 01, 2024
The wonderful folks over at Lexus of North Miami have always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry! I will forever be grateful and can promise that they definitely have a life-long customer in me. More
Other Employees Tagged: Sean Kamal, Reinaldo Berroa, Danielle Contaldi
September 28, 2024
I am a returning customer and the service at Lexus was top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease pro top-notch! Efrain and Andrew were great at cooperating in getting the car I wanted and giving me a good deal. Alex was great in making the lease process quick and easy. Gabriel Torres helped in getting the best rates in auto insurance, very knowledgeable. I highly recommend Lexus and their staff for their excellent service. Give them not 5 but 10 stars!!!! Anneliza from Aventura More
Other Employees Tagged: Alex Suarez, Andrew Verneuil
September 17, 2024
Efrain has been my sales man for many years now. Every time I call him for any needs in changing my car he always makes it happen and helps me get a great deal. Highly recommend you ask for Efrain P Every time I call him for any needs in changing my car he always makes it happen and helps me get a great deal. Highly recommend you ask for Efrain Ponce. More
September 16, 2024
I am very proud to be part of the Lexus North of Miami family. And even happier with the customer service and professionalism of Efrain who always has a great attitude, helps you and you always leave happ family. And even happier with the customer service and professionalism of Efrain who always has a great attitude, helps you and you always leave happy and pleased with his attention. Thank you Efrain!!! And thank you Lexus North of Miami!!!! More
Other Employees Tagged: Danielle Contaldi
September 13, 2024
My 5-star rating is specifically based on my experience with Efrain Ponce. He is extremely accommodating (even of special needs of his customers), personable, and forthright. His service is superb, and h with Efrain Ponce. He is extremely accommodating (even of special needs of his customers), personable, and forthright. His service is superb, and he does his utmost to make his customers comfortable and to provide a pleasurable experience. He is efficient and respectful of the customer's time and needs. He interacts beautifully and listens well, in contradistinction to many dealership sales reps who are script regurgitators and only pretend to listen. Efrain is the best. To be frank and clear, I do not have an equally high opinion of the dealership management in general. On each occasion that I have transacted with Lexus of North Miami, I have been subjected to deceptive practices by management, which I have ultimately been able to overcome and avoid by virtue of my own vigilance. Not to say that Lexus of N. Miami is unique in this regard - my experience with all auto dealerships has been similar. All told, I put up with the nonsense because of the superior service provided by Efrain Ponce. In an era where there has been tremendous degradation and depersonalization of corporate customer service, generally, I appreciate the consummate professionalism of Efrain all the more! I am also giving a 5-star rating for Abe Oma (finance) and also laud his professionalism. More
Other Employees Tagged: Angel Rodriguez, Abe Omar