Edwin Aguilar
Edwin Aguilar at Norm Reeves Toyota Dallas

Edwin Aguilar

Recall Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
61 Reviews
4.4

61 Reviews

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61 Reviews of Edwin Aguilar

March 22, 2026

Dealership Rating
Employee Rating

Scheduled online and a few hiccups with that. Go to dealership and was told I was scheduled with an advisor which is fine. He was with someone while several other advisors had no one... no one re More

by Hawkslucky
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

Mar 23, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 21, 2026

Dealership Rating
Employee Rating

Not for me ! !! Dealerships should try to work and help problem out instead trying to take advantage of them . I will never come back there !!!! More

by shollie90
Recommend Dealer
No

Other Employees Tagged: Edwin Aguilar

Mar 23, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 20, 2026

Dealership Rating
Employee Rating

It is a very friendly environment The service men and women shows genuine care and attention from my arrival to the time my car was ready. More

by nnwazue
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Mar 21, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience in our friendly environment. We’re glad our service team showed genuine care and attention from your arrival until your RAV4 was ready. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 04, 2026

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Employee Rating

We have purchased three vehicles from this dealership, for a good reason. They are above and beyond any dealership we have ever delt with before. Their service department bends over backwards to make su More

by Royce Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena, Charlie Topping

Mar 04, 2026

Norm Reeves Toyota Dallas responded

Thank you for choosing us for three Toyota vehicles. It’s great to hear our service team went above and beyond for your Tacoma’s maintenance. We look forward to supporting your pickup with all future services. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 15, 2026

Dealership Rating
Employee Rating

Close, fast convenient good service And a very clean place. Thank you all here for the help More

by Jessicapaez2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2026

Norm Reeves Toyota Dallas responded

We’re glad you found our service fast and convenient. Edwin and our team are happy you noticed how clean and helpful everything was. Thank you for trusting us with your Toyota Camry Hybrid. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 24, 2026

Dealership Rating
Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

Dealership Rating
Employee Rating

Brindo un buen servicio y amable. Fue muy amable al momento de hacerle preguntas. El contestó mis preguntas y fue muy atento More

by irma.cabral
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 12, 2026

Dealership Rating
Employee Rating

I always get great service. Carlos used to be the guy who took care of me. Edwin is now taken his place and he is great. I took the van and everything I requested was done. Edwi More

by amparoyates49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! We're glad to hear Edwin took excellent care of you and your van! Thank you for choosing Norm Reeves Toyota Dallas and for your glowing review. See you next time!

January 12, 2026

Dealership Rating
Employee Rating

Great service Great service and Edwin took care of the things I needed to have done to my vehicle. More

by amparoyates49
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ampa! Thank you for leaving us this five-star review and for your kind words about Edwin from our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 11, 2026

Dealership Rating
Employee Rating

Great Service Saftey tecall Corrected the update After a 2 hour. Wait time Okay Thanks More

by Wadsworth.ralph
Recommend Dealer
Yes

Other Employees Tagged: Edwin Aguilar

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Ralph! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

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