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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
185 Reviews
4.9

185 Reviews

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185 Reviews of Edison DaCosta

December 20, 2024

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Employee Rating

Needed tires and a state inspection . Called and Pam was great. Scheduled my vehicle for the next day and tires were ordered. Waited for my vehicle which was finished in less than 2 hours More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet, Pamela Bussiere

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Dec 21, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Linda, for your wonderful review! We're thrilled to hear that Pam provided you with great service and that your vehicle's tire installation and state inspection were completed so quickly. We appreciate your feedback and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 18, 2024

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Employee Rating

Great service and quick. Reasonable price. Lounge was comfortable. I dont need the other words More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Dec 18, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I appreciate your kind words about the great service and comfortable lounge at Colonial West Chevrolet of Fitchburg. If you have any further questions or need assistance, feel free to reach out. Looking forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 04, 2024

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Employee Rating

Had service performed on my vehicle done on time great to work with Colonial always More

by LAP208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Pamela Bussiere

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Dec 04, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! I'm thrilled to hear that your service was performed on time and that you had a great experience working with us at Colonial West Chevrolet of Fitchburg. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 04, 2024

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I love Colonial West! I had the opportunity to meet Pam Bussiere while I was paying for my service on my Chevrolet Tahoe. I had new tires put on & and alignment done. Very More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere , Josh in parts

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Dec 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I am thrilled to hear about your positive experience with Pam at Colonial West Chevrolet of Fitchburg. It's great to know that you are happy with the service on your Chevrolet Tahoe, including your new tires and alignment. I truly appreciate your kind words and look forward to seeing you again next time you need assistance! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

Great customer service, would recommend to colonial to anyone in need of their vehicle being serviced More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you again the next time you need vehicle service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 21, 2024

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Employee Rating

They did a great job on my car and if there was a 20 I would have gave them a 20 More

by james.toczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Nov 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with your car at Colonial West Chevrolet of Fitchburg. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 09, 2024

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Employee Rating

Colonial west has great price and discounts and employees Jackie And Pamela are sweet and the manager Edison More

by Delloj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Nov 11, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's wonderful to know that Jackie, Pamela, and Edison made such a positive impression on you. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 07, 2024

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Employee Rating

had work done on my Silverado @colonial west truck running great thanks to the staff Jackie Pamela Edison will be back again More

by ako1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Nov 08, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that your Silverado is running great after the work done by our fantastic team, including Jackie, Pamela, and Edison. We appreciate your kind words and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 05, 2024

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Employee Rating

Great people to deal with. They are not pushy people in any way. Have gone out of there way to make sure you were happy with everything. More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Pamela Bussiere

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Nov 06, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Colonial West Chevrolet of Fitchburg. I strive to provide a comfortable and supportive environment for our customers, and I'm thrilled to hear that you felt that way during your experience. I look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 03, 2024

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Employee Rating

Sat November 2 I came into parts to order a mirror for my Silverado. To my surprise they had it in stock. The parts guy,sorry did not get you name was so friendly n helpful. He put it aside for me. I then we More

by jrnewell544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, ROBBY DODD, Pamela Bussiere

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Nov 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Jim! We truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that our parts team, service department, and sales staff were able to assist you so effectively. It's wonderful to know that you found everyone friendly and helpful. We look forward to welcoming you back when you're ready for that 2025 Silverado! Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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