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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
198 Reviews
4.9

198 Reviews

Write a Review

198 Reviews of Edison DaCosta

February 15, 2025

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Employee Rating

Kind, patient, and understanding. They are the dealership that I trust with my little car to keep it running! More

by curvfem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We appreciate your trust in Colonial West Chevrolet of Fitchburg to take care of your little car. Our team is dedicated to providing kind, patient, and understanding service, and we're glad to hear that you've experienced just that. We look forward to seeing you again for your future vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 14, 2025

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Employee Rating

Undeniably great dealership, always on point with time and quality . Hands down 10 mush. Great people great service great vehicles. More

by Wanzy38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Christopher Taylor, Angie Misner, Coby Smart, Jeff Chandler, Maynor Aguilar, ROBBY DODD, Pamela Bussiere, Shelley Dupre

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Feb 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team and the service at Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you had such a positive experience with us. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 13, 2025

Dealership Rating
Employee Rating

Went in just to easy my mind Edison checked my car Pamela talk to Calm me and everything was great thanks colonial west More

by turbo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Edison was able to assist with your car and that Pamela helped to ease your mind during your visit. At Colonial West Chevrolet of Fitchburg, we strive to create great experiences for our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 10, 2025

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Employee Rating

Pam was very helpful, friendly and professional. She is a great asset to the dealership. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, James! We truly appreciate your kind words about Pam and are thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. We agree, she is indeed a great asset to our team! We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 05, 2025

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Employee Rating

Colonial west chevrolet, they have wonderful services there, i never had a problem with this amazing team. More

by Jbilino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Feb 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at Colonial West Chevrolet of Fitchburg. It's great to hear that you’ve had such a positive experience with us. We look forward to seeing you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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Employee Rating

Service dept @ colonial west have the nicest people they are knowledgeable I recommend this place for your next service thanks for trying to help with the hot coco (did you try to figure it out yet) lol More

by Hriv34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

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Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear that you had a positive experience with our service department at Colonial West Chevrolet of Fitchburg. We're always looking to improve our service, including the hot cocoa situation! We look forward to seeing you again for your next service. Enjoy your day! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

Dealership Rating
Employee Rating

Good customer service & friendly Staff! I’m always able to get an appointment in timely manner, More

by thompsonk2020
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere, Shelley Dupre , The guy who provides transportation. I can’t remember his name, but he was nice.

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Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We appreciate your kind words about our customer service and friendly staff. It's great to hear that you find it easy to get timely appointments at Colonial West Chevrolet of Fitchburg. We look forward to serving you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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Employee Rating

I noticed that my headlights were not working ! I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Ja More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that Shelley, Chris, Jackie, and Pamela were able to assist you promptly and resolve your headlight issue. Safety is always our top priority at Colonial West Chevrolet of Fitchburg, and we're glad our team could help you quickly. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 24, 2025

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Employee Rating

Exceptional service as always. Everyone is friendly and courteous. Highly recommend colonial west Chevrolet Fitchburg Ma . More

by Cboisvert1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere

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Jan 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you experienced exceptional service at Colonial West Chevrolet of Fitchburg. Our team works hard to create a friendly and courteous environment, and it’s great to know that it made a positive impact on your visit. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 20, 2025

Dealership Rating
Employee Rating

I can’t not say enough about colonial west from setting up appointment with Pamela and hearing about the process of my car from Jackie though texting thank you colonial west for hiring knowledgeable peopl More

by Hriv34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

Report | Print
Jan 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience with Pamela and Jackie. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service and knowledgeable staff to assist you. We look forward to seeing you again for your future automotive needs! Sincerely, Jeff Chandler General Manage jchandler@colonial-west.com 978-342-8713

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