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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg
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Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
217 Reviews
4.9

217 Reviews

Write a Review

217 Reviews of Edison DaCosta

April 15, 2025

Dealership Rating
Employee Rating

came in got inspection sticker. talked with a young lady Pamela. very pleasant place waiting room comfortable stop by at Colonial to get all your work done. More

by jpartlett86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Apr 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're glad to hear you had a pleasant experience with Pamela and found our waiting room comfortable at Colonial West Chevrolet of Fitchburg. We appreciate your recommendation and look forward to assisting you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 10, 2025

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Employee Rating

Had my gmc Serra in for oil change tired rotation and inspection thanks Edison and Pamela for getting me in quick More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Carl! We appreciate your positive review and are glad to hear that Edison and Pamela provided you with quick and efficient service for your GMC Sierra. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next maintenance needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 07, 2025

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Employee Rating

Took a couple days to figure out but issue got corrected. Thanks to Edison for his persistence More

by Deer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience at Colonial West Chevrolet of Fitchburg. We appreciate your patience as we worked through the issue. We're pleased to hear it was resolved, and we sincerely appreciate your recognition of Edison’s persistence and dedication. We look forward to assisting you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 05, 2025

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Employee Rating

It has always been a great experience. They are the ONLY dealer that has serviced my Corvette since new 2015. I would highly recommend them. They are a great team. Dan is the Corvette Gur More

by beast91vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your fantastic review! We're thrilled to hear that you've had a great experience with us at Colonial West Chevrolet of Fitchburg. It's wonderful to know that you trust us with your Corvette since 2015, and we appreciate your high recommendation. We'll be sure to pass along your kind words to Dan and the team. We look forward to serving you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 04, 2025

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Employee Rating

thanks for fitting me in today great service price was reasonable they even gave me a good wrench special saved me 30 dollars More

by van47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We appreciate you choosing Colonial West Chevrolet of Fitchburg and are thrilled to hear that you were satisfied with our service and pricing, especially with the wrench special saving you $30. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 04, 2025

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Employee Rating

Great ppl Pam was awesome Edison is funny Chris is knowledgeable princess Jackie I miss was t here great princess More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Apr 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Phil! We appreciate you taking the time to share your experience at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that Pam, Edison, Chris, and Jackie left such a positive impression on you. We hope to see you again soon for another great visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 02, 2025

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Employee Rating

I absolutely love Colonial's service department. They are all welcoming, friendly, cheerful, and my dog loves them, so you know they're good people lol. I only trust Colonial West with my truck (and More

by Amanda R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Apr 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Amanda! We truly appreciate your kind words about Colonial West Chevrolet of Fitchburg's service department. It's fantastic to hear that you and your dog have such a positive experience with our team. We're glad you find our waiting room comfortable and enjoy the little extras we provide. Thank you for trusting us with your truck, and we look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

Dealership Rating
Employee Rating

Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, ROBBY DODD, Pamela Bussiere, Shelley Dupre

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Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

Dealership Rating
Employee Rating

went to colonial west they fixed my windows. thank you edison and the cashier pamela great job More

by Yamoive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Mar 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We're thrilled to hear that Edison and Pamela provided you with great service while fixing your windows. At Colonial West Chevrolet of Fitchburg, we strive to deliver exceptional experiences, and your feedback validates our efforts. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

Dealership Rating
Employee Rating

I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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