Earl Mosby | Page 23

Got next-day appointment, took care of all my issues. I dpn;t like the idea of forcing people to write 15 words. I dpn;t like the idea of forcing people to write 15 words. More

by WILLHANDLEY Verified Customer Verified Customer

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DEALERSHIP VERY CLEAN - EASY TO MAKE APPOINTMENTS - MY SERVICE ADVISOR MIKE AND SERVICE COORDINATOR PAULA VERY NICE AND KEEPS ME INFORMED. SERVICE ADVISOR MIKE AND SERVICE COORDINATOR PAULA VERY NICE AND KEEPS ME INFORMED. More

by RICHARD.PAVLOSKY Verified Customer Verified Customer

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The service team is always great and they take care of me going above and beyond to make sure my car is properly serviced. They also make sure I get to work on time and that I am kept up to date on my vehicl going above and beyond to make sure my car is properly serviced. They also make sure I get to work on time and that I am kept up to date on my vehicle More

by MARSHELLE323 Verified Customer Verified Customer

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Personnel were fair, friendly, and responsive. The vehicle price was below in price to the same vehicle at nearby dealerships. The vehicle price was below in price to the same vehicle at nearby dealerships. More

by RNICHOLS6 Verified Customer Verified Customer

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Earl Mosby is fantastic. Quick on and out service on my vehicle Would recommend highly Quick on and out service on my vehicle Would recommend highly More

by JLERNER1403 Verified Customer Verified Customer

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Employees always polite, courteous and willing to make your experience a good one. Vehicle always comes back clean. your experience a good one. Vehicle always comes back clean. More

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This dealer ship specializes in servicing average cars. If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems w If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems with him. My problem is that I came in with issues with my Mustang, not knowing what they were. I paid $180 for an engine diagnosis and all they said was routine replacement of spark plugs and ignition coil #2. What they DIDN’T find is that my intake manifold’s IMRC flaps broke, which is what was causing my misfires. $180 + parts down the drain, and I still had to figure out the real problem myself. Great group of people, they’re just used to seeing everyday cars. More

by DAVID RAGLAND Verified Customer Verified Customer

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Service felt fairly expensive but I felt well taken care of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I wo of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I would be able to pick up my truck More

by DAVIDROBBINS524 Verified Customer Verified Customer

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Great job on all services and especially diagnosing the problems. Earl always does a great job! problems. Earl always does a great job! More

by EWILLIAMS1408 Verified Customer Verified Customer

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The CS team at Koons Ford is top notch. I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO guy for Ford repairs. More

by RUSS741 Verified Customer Verified Customer

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