Earl Mosby | Page 20

Employees always polite, courteous and willing to make your experience a good one. Vehicle always comes back clean. your experience a good one. Vehicle always comes back clean. More

Report | Print

This dealer ship specializes in servicing average cars. If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems w If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems with him. My problem is that I came in with issues with my Mustang, not knowing what they were. I paid $180 for an engine diagnosis and all they said was routine replacement of spark plugs and ignition coil #2. What they DIDN’T find is that my intake manifold’s IMRC flaps broke, which is what was causing my misfires. $180 + parts down the drain, and I still had to figure out the real problem myself. Great group of people, they’re just used to seeing everyday cars. More

by DAVID RAGLAND Verified Customer Verified Customer

Report | Print

Service felt fairly expensive but I felt well taken care of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I wo of by the team. I also came late to pick up and the system had been shut down but the service team was kind enough to turn everything back on so I would be able to pick up my truck More

by DAVIDROBBINS524 Verified Customer Verified Customer

Report | Print

Great job on all services and especially diagnosing the problems. Earl always does a great job! problems. Earl always does a great job! More

by EWILLIAMS1408 Verified Customer Verified Customer

Report | Print

The CS team at Koons Ford is top notch. I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO guy for Ford repairs. More

by RUSS741 Verified Customer Verified Customer

Report | Print

all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More

by PETE36 Verified Customer Verified Customer

Report | Print

Earl and his team are respectful. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. More

by kellylove6 Verified Customer Verified Customer

Report | Print

Great honest people. Mike is great would go back without a second thought. Finally a dealer you can trust! Mike is great would go back without a second thought. Finally a dealer you can trust! More

by ap6 Verified Customer Verified Customer

Report | Print

Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON Verified Customer Verified Customer

Report | Print

A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More

by TRICIA ABERNATHY Verified Customer Verified Customer

Report | Print