Durran Starks
Durran Starks at Big Star Hyundai

Durran Starks

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
38 Reviews
4.8

38 Reviews

Write a Review

38 Reviews of Durran Starks

November 05, 2025

Dealership Rating
Employee Rating

The experience was generally great. There were just a few discrepancies between the salesman and finance dept. More

by mommthws
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vining

Nov 10, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 22, 2025

Dealership Rating
Employee Rating

Felt very comfortable with him and didn’t feel rushed or pressured. Understanding of my concerns More

by villegas44yvonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Garcia , Valor Ojeda

Oct 23, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 30, 2025

Dealership Rating
Employee Rating

I received excellent service with Mr. Alex Jones when purchasing my first vehicle. Mr. Jones was patient with me throughout the buying process and was very helpful. More

by JOKAYLAK1998
Recommend Dealer
Yes

Other Employees Tagged: Alex Jones

Jul 31, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 28, 2025

Dealership Rating
Employee Rating

Everyone i dealt with were very professional and willing to work with us. I would work with them again. More

by crwatson1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 10, 2025

Dealership Rating
Employee Rating

Friendly and Helpful Staff. Smooth and Easy Process. Timely and Effective Service. Fair Pricing. Clean facilities and convenient waiting areas. More

by JOSSYENID2003
Recommend Dealer
Yes

Other Employees Tagged: Jarred Howard

Jun 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

May 20, 2025

Dealership Rating
Employee Rating

Rain was great! She listened to me and in doing so, she was able to deliver the automobile I wanted at a great price. Very friendly. More

by debbieblack92757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 19, 2025

Dealership Rating
Employee Rating

Moe was a very good and treated us with respect. He got us a very good deal. We will recommend him to others More

by tamtam4712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa

Apr 22, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 10, 2025

Dealership Rating
Employee Rating

Very friendly and helpful sales people and general manager. They went to great lengths to find the Tuscon Hybrid I wanted. More

by AURAGIRL10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Karamitsos , Ruben and Isaiah

Apr 11, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

April 04, 2025

Dealership Rating
Employee Rating

Devante was great & very communicative, accommodated our time restraints and helped get the deal done More

by kaylabwilson98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Hernandez , zzDevante zzJones

Apr 04, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 01, 2025

Dealership Rating
Employee Rating

Very impressed with the sales representative. The atmosphere was inviting the environment was very clean and the staff was very receptive and professional. More

by rubyharrelldix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

Apr 03, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

1
...

Dealership Inventory (596 Vehicles)

used 2025 Hyundai Kona car, priced at $27,888
2025 Hyundai Kona
used
Ecotronic Gray Pearl exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Palisade car, priced at $46,888
2025 Hyundai Palisade
used
Abyss Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $57,593
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $43,062
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $42,798
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $31,164
2026 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
Front-wheel Drive