My experience in purchasing was excellent in all ways.
Salesman CJ was exceptionally informative and more important, not too pushy
Salesman CJ was exceptionally informative and more important, not too pushy
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by shelley2317
Verified Customer
Verified Customer
Other Employees Tagged:
CJ
Oct 23, 2024 -
Big Star Hyundai responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
All of the representatives was very knowledgeable,
professional and kind. It was very pleasant experience
professional and kind. It was very pleasant experience
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by Debra wafer
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Sandoval, Anouldo
Oct 23, 2024 -
Big Star Hyundai responded
Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!
Great experience.
Very knowledgeable. Helped with all my questions and concerns about the car. Overall Great experience
Very knowledgeable. Helped with all my questions and concerns about the car. Overall Great experience
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by nubynubs09
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mo Shurafa, Rose Rodriguez
Oct 03, 2024 -
Big Star Hyundai responded
Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.
Durran was great to deal with and Easy to talk to.
The dealership's new building was beautiful.
The dealership's new building was beautiful.
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by mcarlen55
Verified Customer
Verified Customer
Sep 02, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
We have not purchased a car since 2005.
Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected.
Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected.
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by ELIZCASAREZ
Verified Customer
Verified Customer
Sep 02, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Very friendly.
Durran is an excellent salesman. He was never trying to push anything on me.
Durran is an excellent salesman. He was never trying to push anything on me.
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by aculp70
Verified Customer
Verified Customer
Other Employees Tagged:
zzSterling zzWhitely
Sep 02, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
Found a car on their website.
Found a lender, drove 4 hrs to pick up the vehicle. Test drove it, tire light and engine light pops on and the car starts shaking. We drove it back a
Found a lender, drove 4 hrs to pick up the vehicle. Test drove it, tire light and engine light pops on and the car starts shaking. We drove it back and explained what was happening. The mechanic looked at it and we were told it would take 2 weeks to get in the parts and to repair it. Called back to speak to a supervisor and was told the car was sold 8 days later. Horrible Horrible experience!!!! Credit hit got approved but you sold the car right from under me. Everyone I spoke to was incompetent!!!!!!!! I have nothing good to say about this dealership!!!!! And would have given them no stars if I could have!!!!! No one kept their word and we wasted 9hrs and our time driving to get the vehicle. There's no way that car was inspected!!!! The salesman didn't no anything. Just LOST!!!!! Everyone person I spoke with told a different story. They are all to blame!!!! So now im stuck with this hard inquiry on my credit and it was sold to someone else. Money Hungry Snakes!!!!!!!!!
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by tlkisses22
Other Employees Tagged:
Luis Delcid
, zzSam zzCaldwell, zzChris zzRussell
Aug 28, 2024 -
Big Star Hyundai responded
Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.
We felt very comfortable with Darren.
He explained issues we had and helped us find a vehicle that suits our needs.
He explained issues we had and helped us find a vehicle that suits our needs.
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by casarezjess
Verified Customer
Verified Customer
Aug 26, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
I felt very comfortable and not pressured.
Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase.
Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase.
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by hrhblackwell
Verified Customer
Verified Customer
Aug 19, 2024 -
Big Star Hyundai responded
Thank you for your business and your review! We are truly humbled by your kind words.
The service was great .
Mr Starks helped alot in choicing the best best car, great
Mr Starks helped alot in choicing the best best car, great
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by solangeamin03
Verified Customer
Verified Customer
Aug 13, 2024 -
Big Star Hyundai responded
We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!
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