Durran Starks
Durran Starks at Big Star Hyundai

Durran Starks

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.7
15 Reviews
4.7

15 Reviews

Write a Review

15 Reviews of Durran Starks

November 08, 2024

Dealership Rating
Employee Rating

Sale person awesome! She gave the sales pitch! Friendly advise about banking and insurances! Erin best at asking cars More

by itcharleneharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lopez, Isiah Mosely

Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 24, 2024

Dealership Rating
Employee Rating

Thank you Ms. Rose for your professional service, patience and my new car. I really appreciated Mr. Durran Stark's guidance with financing my car. More

by odessa1959stanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez , Rose Rodriguez

Oct 24, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 22, 2024

Dealership Rating
Employee Rating

My experience in purchasing was excellent in all ways. Salesman CJ was exceptionally informative and more important, not too pushy More

by shelley2317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 21, 2024

Dealership Rating
Employee Rating

Ot was a great car buying experience. All Representative was very professional, pleasant and knowledgeable. More

by Debra wafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 15, 2024

Dealership Rating
Employee Rating

All of the representatives was very knowledgeable, professional and kind. It was very pleasant experience More

by Debra wafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval , Anouldo

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 30, 2024

Dealership Rating
Employee Rating

Great experience. Very knowledgeable. Helped with all my questions and concerns about the car. Overall Great experience More

by nubynubs09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mo Shurafa , Rose Rodriguez

Oct 03, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 02, 2024

Dealership Rating
Employee Rating

Durran was great to deal with and Easy to talk to. The dealership's new building was beautiful. More

by mcarlen55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 01, 2024

Dealership Rating
Employee Rating

We have not purchased a car since 2005. Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected. More

by ELIZCASAREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez

Sep 02, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 30, 2024

Dealership Rating
Employee Rating

Very friendly. Durran is an excellent salesman. He was never trying to push anything on me. More

by aculp70
Recommend Dealer
Yes

Other Employees Tagged: Sterling Whitely

Sep 02, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 26, 2024

Dealership Rating
Employee Rating

Found a car on their website. Found a lender, drove 4 hrs to pick up the vehicle. Test drove it, tire light and engine light pops on and the car starts shaking. We drove it back a More

by tlkisses22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 28, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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