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Doug Howe
37 Reviews
37 Reviews
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37 Reviews of Doug Howe
October 10, 2025
I loved the new waiting room. .I just wished they had better vehicles in the show room.. .I just wished they had better vehicles in the show room.. More
by BRENDA.KVAMMEN
Verified CustomerOther Employees Tagged: Kristin Petersen
September 26, 2025
Very polite and informative and makes good recommendations for service on my town and country recommendations for service on my town and country More
by davissusan50
Other Employees Tagged: Daniel Almaraz, Kristin Petersen
August 28, 2025
I always get in for my appointment right on schedule. Everyone is professional and friendly. Everyone is professional and friendly. More
by rbfelten
Other Employees Tagged: Daniel Almaraz, Kristin Petersen
August 23, 2025
They change a sensor on my truck because of the engine light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to look.at it More
by coloniariggins
Other Employees Tagged: Daniel Almaraz
August 13, 2025
I came in for an oil change and other services, and as always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now thi always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now this has become a Ford issue. I would hope that in the future, when a recall is called for, there is more consideration taken whether or not the recall part is in stock and can be replaced before arbitrarily removing a piece. I am not happy that I have a piece of tape now protecting my car but it is what it is. Overall though, I was happy with this experience. More
by btexpress1198
Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman
August 12, 2025
With all honesty Austin Ford has been by far the best dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every ti dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every time. I put my trust into them with zero worries, once I'm back on the road. Sales to Finance to Service TO Managment staff are all great. I wish i could find more kind words to say to this Team. If you need anything. TRUST AUSTIN FORD. I always have. My wheels roll because of their hard work and dedication. Thank you ALL!!!! More
by Ryan Huinker
Other Employees Tagged: Steve Moline, Randi Sherwood, Daniel Almaraz, AJ Francis, Kristin Petersen
July 23, 2025
Howe did a great job taking care of me on my visit for the oil change the oil change More
by leehansen
Other Employees Tagged: Steve Moline
July 11, 2025
I have always had really good experiences at this dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was tak dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was taking a long time because he had a lot of questions. The staff person was so kind, patient and conscientious in answering all his questions. It was really great to see. This is a super place! More
by dave
Other Employees Tagged: Kristin Petersen
June 20, 2025
Horrible customer service. Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused Have had the same problem with my car since I got it, and they could not figure out what was wrong with it till AFTER my warranty expired and refused to help with warranty coverage. Ford is all around a BAD COMPANY! More
by NO23
Other Employees Tagged: Jonathan Nissly, Daniel Almaraz, Kristin Petersen
June 11, 2025
The reason why I am not giving this service center a 5 rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have rating is because I am still waiting for a recall repair on my vehicle for a part that was unnecessarily removed when the shop knew they did not have the part available to repair it. I was disappointed with that decision as it was something that I did not expect from Austin Ford Chrysler and was a bit amateurish in scope definitely not to the professional standards that I have come to expect from this shop, especially since they are an authorized dealer for Ford. There are some areas of this review that I am going to give a less than stellar review not because the department is universally bad, but because when using the Likert Scale, I tend to give points and then average them out and the average in some areas, is less than a perfect score. What is disappointing is that there has been no communication about when--or if--the repairs will ever manifest themselves which is even more frustrating given that the part was forceably removed with absolutely no solution or repair in sight for the foreseeable future. More
by btexpress1198
Other Employees Tagged: Randi Sherwood, Dustin Lerum, Daniel Almaraz, Angie Wagaman
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