Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of Kristin Petersen

September 30, 2026

Dealership Rating
Employee Rating

Service was completed on time. Service staff and Angie at the front desk are always friendly, helpful and knowledgeable. I have both my vehicles serviced there regularly. More

by wemomsen
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2026

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Experience was great and timely. No issues. Work was performed as expected and it runs great More

by bradley.johnson2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Sep 25, 2026

Austin Ford Chrysler responded

We’re glad your Ford Maverick’s service went smoothly and on time. Hearing it runs great with no issues means a lot to our team.

September 14, 2026

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My car was first brought in for recall back up camera and back up sensor repair. When I called about the recall I was told that from what I described they would just replace the back up camera for the recall More

by mkza95
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Recommend Dealer
No

Other Employees Tagged: Daniel Almaraz, Doug Howe

Sep 26, 2026

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 13, 2026

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The newly remodeled service waiting area is much more inviting. It seemed that everyone went out of their way to be friendly and helpful. More

by CM25MEIER
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Sep 13, 2026

Austin Ford Chrysler responded

Your note about our remodeled waiting area highlights our focus on creating a welcoming environment. Knowing you found everyone friendly and helpful during the service on your Chrysler 200 means a lot to our team.

September 11, 2026

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The lady was pleasant, kind and friendly. She was very helpful and directed me to the right person to check out. More

by mgbieder
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Recommend Dealer
Yes

Other Employees Tagged: Doug Howe, Angie Wagaman

Sep 11, 2026

Austin Ford Chrysler responded

Knowing our service team made your visit pleasant and guided you to the right person is rewarding. Your kind words about the service on your Ford Expedition mean a lot to our service team.

September 02, 2026

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The service we got was A+! . Fast friendly and very easy to work with. They understood the problem and gave a solution really fast! More

by Bauer327
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Recommend Dealer
Yes
Sep 02, 2026

Austin Ford Chrysler responded

Knowing that the service felt swift and welcoming means a lot to our service team. We’re pleased we could quickly diagnose the issue with your Ford Bronco Sport and provide an effective solution. Thank you for highlighting how effortless the process was.

September 02, 2026

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We are extremely grateful for the outstanding service and support provided during the major engine repair on our 2023 bus. Although the repair was outside the warranty period, the willingness to assist and h More

by tpcompliance
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2026

Austin Ford Chrysler responded

Knowing that our willingness to help with your out-of-warranty engine repair and cover part of the cost kept your 2023 Ford bus on the road when you needed it most means a great deal to us. It’s rewarding to hear the repair was completed professionally and efficiently, minimizing downtime so you could get back to service quickly. Kristin is pleased we could support your operation when it mattered most.

August 25, 2026

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Randi did a wonderful job helping us with our concerns. She was very helpful with e everything we needed. The service is always great here. More

by kenlundgren.kl
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Recommend Dealer
Yes
Aug 25, 2026

Austin Ford Chrysler responded

Knowing that Randi could address your concerns seamlessly means a lot to our service team. We’re glad the service on your Ford Edge always meets your expectations.

August 25, 2026

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Always very respectful and pleasant to work with. Had my vehicle ready in the time they told me More

by cathynbruce
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz

Aug 25, 2026

Austin Ford Chrysler responded

Thank you for the five-star rating and kind words. Knowing that our service team treated you respectfully and had your Jeep Grand Cherokee ready as promised is rewarding.

August 21, 2026

Dealership Rating
Employee Rating

Went in for service on my explorer basically dint fix any of my problems did a update but dint tell use or have it noted More

by tvieths
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Almaraz, Doug Howe

Aug 26, 2026

Austin Ford Chrysler responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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