Kristin Petersen
Kristin Petersen at Austin Ford Chrysler

Kristin Petersen

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
86 Reviews
4.6

86 Reviews

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86 Reviews of Kristin Petersen

August 20, 2026

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Employee Rating

We pulled in one rainy day, about lunchtime, with a check engine light, and still a hundred miles to go that day. Your service desk staff sent a technician right out to troubleshoot our vehicle, and we were More

by dnbpierovich
Service Price Transparency
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Recommend Dealer
Yes
Aug 20, 2026

Austin Ford Chrysler responded

Hearing that you were back on the road within an hour means a lot to our service team. We’re glad our service staff could provide the friendly, prompt, and professional attention your Ford needed to get you moving again.

August 18, 2026

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I was vacationing in Austin and had vehicle trouble while there. Kristin and team got me back on the road. More

by ZLMAN1970
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz

Aug 18, 2026

Austin Ford Chrysler responded

We’re glad Kristin and our service team could get your Ram 1500 back on the road during your trip to Austin. Thank you for the five-star rating!

August 14, 2026

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Austin Ford did what they could for the recall service. An access problem popped up involving the motorhome equipment that they could not handle. On my 2021 Ram Promaster, Winnebago Motorhome. Not their More

by scoutmax44
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Recommend Dealer
Yes
Aug 16, 2026

Austin Ford Chrysler responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 10, 2026

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Great service thank You. Your price is very good. You all have a good day. More

by LLDAD_40
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Aug 10, 2026

Austin Ford Chrysler responded

Knowing you found our pricing fair and our service excellent is rewarding. Thank you for entrusting your Lincoln MKX to our service department.

August 06, 2026

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Pretty good service from my experience got a new def tank sensor plus the tank More

by REUBENSWARTZ430
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Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood

Aug 06, 2026

Austin Ford Chrysler responded

We strive to get you back on the road and in business as quickly as possible after breakdowns. Thank you for visiting our service department, and stay safe in your travels!

August 05, 2026

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Always great customer service. Highly recommend using this dealership for all of your vehicles needs. More

by knthoughtaling
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Aug 05, 2026

Austin Ford Chrysler responded

Knowing you’ve found our customer service consistently great means a lot to our service team. We’re honored by your recommendation for all your vehicle needs. If your Ford F-250 ever needs attention, our service department is here to help.

August 04, 2026

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Daniel in service was the absolute best! Took a complicated insurance issue and handled it wonderfully for us! More

by DYLANHUSEY
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Doug Howe

Aug 04, 2026

Austin Ford Chrysler responded

Your feedback about Daniel resolving a complicated insurance issue during service on your Ford Explorer highlights his dedication to guiding you through every step. Knowing his effort made your visit easier means a lot to our service department.

July 29, 2026

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I was surprised with a service when my vehicle was picked up and then returned fixed. More

by Nick
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Recommend Dealer
Yes
Jul 29, 2026

Austin Ford Chrysler responded

We appreciate the five star rating. It’s wonderful that our pickup service made everything easy and that your Ford F-150 was returned fixed. Kristin will be happy to hear you were surprised by how convenient it was.

July 28, 2026

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Angie is always incredibly helpful at the front desk. She makes checking out a great experience every time and she makes the Austin Ford feel like a community. I appreciate her help always. More

by finnyL
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Recommend Dealer
Yes

Other Employees Tagged: Doug Howe, Angie Wagaman

Jul 28, 2026

Austin Ford Chrysler responded

It’s wonderful to hear that Angie’s warm welcome and efficient service brighten your visits and foster a sense of community. We’re happy she could help with your Ford Escape checkout every time. We look forward to seeing you again.

July 19, 2026

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Employee Rating

Excellent service! !! We were traveling cross country and needed assistance with a broken window. This dealership got us back on the road within 2 hours. I can't say More

by RLAGGETT
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2026

Austin Ford Chrysler responded

Thank you for trusting us with your Chrysler during your cross-country trip. We’re glad our team had your window repaired in under two hours and got you back on the road. Safe travels ahead!

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