86 Reviews
Write a Review86 Reviews of Kristin Petersen
August 20, 2026
We pulled in one rainy day, about lunchtime, with a check engine light, and still a hundred miles to go that day. Your service desk staff sent a technician right out to troubleshoot our vehicle, and we were engine light, and still a hundred miles to go that day. Your service desk staff sent a technician right out to troubleshoot our vehicle, and we were back on the road within an hour! I havent recievedbetter service anywhere. Your dealershipand staff are to be commended for the friendly, prompt, and professional attention they gave. Thank you.. More
August 18, 2026
I was vacationing in Austin and had vehicle trouble while there. Kristin and team got me back on the road. there. Kristin and team got me back on the road. More
Other Employees Tagged: Daniel Almaraz
August 14, 2026
Austin Ford did what they could for the recall service. An access problem popped up involving the motorhome equipment that they could not handle. On my 2021 Ram Promaster, Winnebago Motorhome. Not their An access problem popped up involving the motorhome equipment that they could not handle. On my 2021 Ram Promaster, Winnebago Motorhome. Not their fault. There were too many texts updating me and reminding me of the appointment. More
August 10, 2026
Great service thank You. Your price is very good. You all have a good day. Your price is very good. You all have a good day. More
Other Employees Tagged: Daniel Almaraz, Doug Howe
August 06, 2026
Pretty good service from my experience got a new def tank sensor plus the tank sensor plus the tank More
Other Employees Tagged: Randi Sherwood
August 05, 2026
Always great customer service. Highly recommend using this dealership for all of your vehicles needs. Highly recommend using this dealership for all of your vehicles needs. More
Other Employees Tagged: Daniel Almaraz, Doug Howe
August 04, 2026
Daniel in service was the absolute best! Took a complicated insurance issue and handled it wonderfully for us! Took a complicated insurance issue and handled it wonderfully for us! More
Other Employees Tagged: Daniel Almaraz, Doug Howe
July 28, 2026
Angie is always incredibly helpful at the front desk. She makes checking out a great experience every time and she makes the Austin Ford feel like a community. I appreciate her help always. She makes checking out a great experience every time and she makes the Austin Ford feel like a community. I appreciate her help always. More
Other Employees Tagged: Doug Howe, Angie Wagaman
July 19, 2026
Excellent service! !! We were traveling cross country and needed assistance with a broken window. This dealership got us back on the road within 2 hours. I can't say !! We were traveling cross country and needed assistance with a broken window. This dealership got us back on the road within 2 hours. I can't say enough how grateful we are for the excellent customer service and kudo's to the mechanic who fixed our vehicle!!! THANK YOU ALL! More

