Doug Howe

I had a service appointment at Austin Ford Chrysler dealership yesterday to have my 2023 Ford Expedition looked at, because a service required light kept showing up. Turned out that some critters had c dealership yesterday to have my 2023 Ford Expedition looked at, because a service required light kept showing up. Turned out that some critters had chewed through some wires under my vehicle. They originally thought it might not be fixed till possibly the next day. So they’re administrative assistant, Angie Wagaman, took it upon herself to call Steve Moline from the sales department, who was actually the one who sold me my vehicle, to see if they had a loaner vehicle I could use. Within a matter of a few minutes, I was given a vehicle to drive home. Then, just a couple hours later, I received a call saying my vehicle was fixed & ready to go. I can’t thank Angie & Steve enough for what they did for me. It was greatly appreciated. 👍👍💞 Diane Persinger More

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They got both of my cars in right away together even though they said they might not be able to. Doug was great and came out when there was an issue and Angie at the front desk was great too! She talked though they said they might not be able to. Doug was great and came out when there was an issue and Angie at the front desk was great too! She talked me through things that I had questions about and they were both super nice! More

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Great service thank You. Your price is very good. You all have a good day. Your price is very good. You all have a good day. More

by LLDAD_40 Verified Customer Verified Customer

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Had oil changed and recall fixer very good service and Angie was very professional and very friendly. Will definitely be coming back Angie was very professional and very friendly. Will definitely be coming back More

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Great customer service Good people to deal with Quick turn around time with my vehicle turn around time with my vehicle More

by zwitt37 Verified Customer Verified Customer

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Always great customer service. Highly recommend using this dealership for all of your vehicles needs. Highly recommend using this dealership for all of your vehicles needs. More

by knthoughtaling Verified Customer Verified Customer

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Daniel in service was the absolute best! Took a complicated insurance issue and handled it wonderfully for us! Took a complicated insurance issue and handled it wonderfully for us! More

by DYLANHUSEY Verified Customer Verified Customer

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Duck does a great job! He made scheduling the appointment easy explain the recall process well. He made scheduling the appointment easy explain the recall process well. More

by Blueoval1102013 Verified Customer Verified Customer

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Good experience - Friendly, helpful staff that makes sure I understand what needs to be done to my vehicle. The waiting room is clean, comfortable and roomy. I understand what needs to be done to my vehicle. The waiting room is clean, comfortable and roomy. More

by Jennifer15826 Verified Customer Verified Customer

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This worked out very well with my schedule. I would definitely use this in the future. Thanks I would definitely use this in the future. Thanks More

by Joe.adamson Verified Customer Verified Customer

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